“Went in 2 Saturdays before Christmas trying to ship 3 packages internationally (which I had never done before). Lori was knowledgeable, super helpful and very pleasant! She answered all my questions with patience and kindness, and gave me guidelines on how to package everything and attach customs forms. This while juggling another ~20 customers that were in and out during my time there, during the worst part of the year for postal workers. Thank you so much Lori!”
“The lady who runs the Post Office at Silver Springs is very kind. Very caring and very helpful period I've been Going to this Post Office for Probably like ten years years period at 1 point it had been probably a year since I was in there and she still remembered my name period she's always so kind. And very helpful.”
“Debra is an angel!!! I live in Elizabethtown and have a local post office within walking distance, but drive all the way out to the Mt. Joy post office just because the workers there are just so much more pleasant! I’ve always left with a smile! Also bonus points for the cute historic building!”
“Stopped in here to mail a 80+ cards at once. Glad I took them here first instead of dropping them in a mailbox because since they were square cards and envelopes they required additional postage.”
“The woman at the counter that helped me today was incredibly friendly and helpful. Thank you!
The usps is conveniently located in downtown and offers all usps services in that nice building.”
“I really like this post office, it's small but mighty and the closest to my house. The staff are always pleasant and regardless of how long the line is they give you their undivided attention. They offer all the services the larger post office does and also sell cards, boxes, mailers, etc. On the negative....street parking is limited and usually full. The lobby is small and cluttered, and there's always a line. This location is hoppin' but the staff are always upbeat, even under pressure.”
“When you treat Chao with respect and common courtesy, she has always been professional and helpful. Family passports. Pricing. Questions. Schedules. Procedures.
Coming from the most multicultural city in the world, I have been fortunate enough to learn how listen as carefully as possible to understand humans who are speaking English with an accent. Do I speak Mandarin? No. Do I speak German? No. Do I speak Spanish? No. Can I communicate in ASL (sign language)? No.”
“I have been mailing packages to family over seas for years and have moved many times so I have used a lot of different post offices. You would not believe the hassle some of them put me through or how many times I walked out with my package to drive to the next town to try a different post office (including Red Loin, Craely and Lancaster city). I have never had a single issue with overseas mailing and beyond that all of my interactions have been polite if not friendly. Through shortages and and hard times they kept the mail going.”
“I can say that I moved to this town almost 5 years ago and I've never had an issue with the postal service. They are professional and respectful and I have confidence in them.”
“In my lifetime this is arguably the best US Post Office I've used. I go to this office once a week to ship out packages and never have issues whatsoever. Its a very old building / office so don't expect an immaculate modern facility. But in my honest opinion the fantastic customer service is where this office really shines. Great helpful friendly staff that go out of their way to help you and are always nice to the customer.”
“Prompt, consistent service. I have been coming here for my mailing needs and have appreciated the friendly service. It can get busy during the holidays and I always come when they first open. Area is kept clean.”
“Reliable and efficient, the United States Postal Service in Marietta makes mailing and shipping hassle-free. Their friendly team handles every request with care, whether it’s sending packages or managing money orders. It’s a solid choice for all your postal needs.”
“I was attended to very kindly at this office. Originally my package kept getting kicked back to me and I didn't understand what was wrong. My local post office is dismissive and rude, but here, I was attended to very kindly and patiently by Cherelle. Thank you!”
“Never had a problem there but they have cut their hours back and the older lady ("Jennifer?") that used to work there is apparently no longer there, mainly staffed with younger employees who sometimes don't know how to do things...also has a sign saying they don't accept more than five packages at a time.”
“I don't know what these people are saying but i ordered my package on March 26, and it went here yesterday. And i got my package TODAY. I hope my package goes through this Office again.”
“I rely on the Mountville Post office for my overseas mailings/ customs paperwork, stamp purchasing and general mail delivery.Our home delivery postman offers prompt, accurate and very friendly service.The ladies at the counter in our little town’s postoffice are efficient, knowledgeable and very kind, warm and friendly.I rarely have to wait in a long line and have never had delivery issues and I use USPS regularly. I am grateful I do not have to go to the main office on Harrisburg Pike and fight the lines. I like the personal relationships I am able to build with the staff here in Mountville.I highly recommend this little office.”