9AM - 6PM
2002 Liberty St, Allentown
Banks
“Always a quick and friendly interaction. Small community banking is so much easier and I find the perks and rates to be better as well. Happy to bank with embassy.”
9AM - 6PM
6379 Hamilton Blvd, Allentown
Banks
“I love it here. All the ladies are super friendly and you cannot beat the small town bank customer service. Shawna, Heather, Sarah, and Tracy are all so great. In a world full of big banks where you are just a number, Embassy makes you feel like a valued customer.”
“Manny Rodriguez was incredibly helpful through the whole process of buying a home! He was always available to answer questions by text, which was so helpful to an anxious person like me. I would recommend him to anyone!”
9AM - 6PM
1142 S Cedar Crest Blvd, Allentown
Banks
“The customer service is exceptional from start to finish. The team is welcoming, knowledgeable, and very personable. I switched to this bank a few years ago and have been impressed ever since!”
9AM - 6PM
4148 Tilghman St, Allentown
Banks
“Embassy Bank has excellent service and the best customer care I have seen anywhere from any bank, and a real local focus for the community and local customers. Five stars.”
9AM - 5PM
4703 Hamilton Blvd, Allentown
Banks
“Opened a personal account with this credit union and I love the staff.
The staff are very friendly and helpful and we are speaking as a customer service auditor.”
9AM - 5PM
6084 Hamilton Blvd, Allentown
Banks
“Amelia Kupis was extremely helpful and attentive to my needs while opening my new account. She was extremely kind and had a great attitude the whole time! I would recommend anyone to see her and join first common wealth.”
9AM - 5PM
2752 MacArthur Rd, Whitehall
Banks
“I call myself tension the quality of people working there and the attention. the manager despite his young age surprised me with the knowledge and kindness and attitude that showed him I congratulate him. I hope to have great business opportunity with you”
9AM - 5PM
2971 MacArthur Rd, Whitehall
Banks
“I have been a very happy client with key back I switch over my business account 6 years ago since banking with key, our business has grown thanks too your wonderful staff, personal thanks too my banker Huda Atiyeh”
“Excellent bank to deal with specially for a local as well as a credit union. Very appreciative of what they do for their clients you don’t see that anymore.”
“Jenna Smith, the Branch manager of the New Tripoli bank (Claussville branch) , has always been very courteous and responsive to our banking needs. We appreciate her guidance in these matters.”
9AM - 6PM
4200 Tilghman St, Allentown
Banks
“Great customer service! Brandon was awesome, personable, and so helpful!I went in very frustrated and ready to be done with Truist. He quickly fixed my problem and gave me great options and advice for the future. Not only did I not close my business account, I’m now considering switching my personal banking to Truist as well.This is not my normal branch, I came here when my regular branch wouldn’t help me. I will be coming out of my way to visit the Tilghman Street location from here on out!”
9AM - 6PM
2548 MacArthur Rd, Whitehall
Banks
9AM - 5PM
1241 Blakeslee Blvd Dr E #22, Lehighton
Banks
“Just the fact that they helped me take care of the problem I was having. I was even supposed to come in and talk to someone about it. And it completely slipped my mind. But today I went in my account and looked. And the problems taken care of. Perfect! Thank you. That was great.”
9AM - 5PM
4933 PA-873, Schnecksville
Banks
“I am highly impressed with this banks customer service, and competency. I have switched/ opened a multitude of bank accounts to the Truist branch because I was so satisfied. Jess, relationship banker, is extremely knowledgeable and helpful when it comes to opening different accounts. I’ve opened checking, savings, credit cards, and even a car loan there. I couldn’t recommend Jess enough!”
“Throughout the years, I have consistently received outstanding customer service from People First. It’s reassuring to know they are always there to help when needed. Thank you, People First Credit Union, for truly putting people first!”
9AM - 6PM
1862 Main St, Northampton
Banks
“5 stars in every way. When I wanted to open a checking account, they told me I needed an appt. Even though I didn't have one, they took me and squeezed me in anyway. I informed them that mother had just passed the day prior and that I was in a bit of a hurry......no problem. They helped me with both quickness and efficiency! So glad I chose this bank and this location. Not sure why there's so many negative reviews bc I haven't experienced ANY negativity here. I would recommend this bank to anyone.”
9AM - 6PM
500 Main St, Walnutport
Banks
“Honestly, had i written this 24 hours ago id have given 1 star only cause 0 isn't an option. After a HORRIBLE experience with truist customer service over the phone, I walked into that branch today with every ounce of my being expecting to close my business account and go elsewhere. I was angry, confused, frustrated and nobody with truists national customer service line could give me an accurate answer to my question, then I got the opportunity to speak with Diana the branch manager and wow did my perspective change. Right off the bat, she gave me every ounce of her undivided attention, immediately asking what happened so she could fix it. By the time I was done talking to her, I felt relieved, I had clarification, and most of all I felt heard. Not to mention she corrected every single concern I had and I left happy to be banking with truist. If you need something, I promise, setting up an apt to speak with her was the best thing I did.”
9AM - 5PM
1139 Hamilton St, Allentown
Banks
“Best branch ever!! Meilin Lazarde was such a great help spent 2hrs with me getting my business account an other affairs in order I can't put into words how helpful this entire bank was best experience ever!!!”
“I've been a customer for 46 yrs, checking, savings,mortgage, son's mortgage, equity loans, etc with issues with hacks,ogins, etc. I would not feel comfortable doing business with any other bank I've heard of. The customer service is consistently friendly, helpful and excellent. Most recent example is a hack that required me to close 4 accounts, change autopays,direct deposits, debit cards, checks. I was dreading going through all of this but NT Bank (Megan and Beth Ann) took care of the lions share of the load with just a few signatures from my wife and I. This is typical, not unusual.
Personally I don't think anyone who has ever done business would switch to another bank.”
“What an incredible person Lori K. at 19th Street in Allentown was today. She walked me through the scary stuff of someone hacking my credit card. She took time to a calm me down and reassure me that in a few minutes I would have a new card. She looked at all my past expenses. How reassuring it was to know I wouldn’t need to spend my entire Saturday re-entering my new card. She helped me activate it. Wow. This old gal is a super satisfied customer. I have been since 1988!!!”
“We just closed on a mortgage with QNB following a large home remodeling project. Brian Adzema was wonderful to work with! He was organized, friendly, knowledgeable and a great support during some crazy times. He helped us every step along the way and made the process so easy! Plus the rates are great. We highly recommend QNB and Brian for any banking needs!”
“I was on a time crunch during my lunch break Eliane was extremely helpful and knowledgeable. She informed me about being able to check my FICO score and also instructed me how I could set a digital wallet while awaiting the arrival of my replacement debit card. It was a quick process but I obtain so much information in that short period. My card information was compromised while on vacation. It has been very inconvenient and frustrating going through the process of reaching out to all my billing providers.With the help of Elaine she reminded me why I still bank with Wells Fargo. Thank you Elaine!!”
9AM - 6PM
Lafayette Ave & 4th St, Palmerton
Banks
“Been banking with this bank for over 30 years. I never had a problem with this bank. Every teller or floor person have been pleasant. Sometimes you need to wait awhile to speak with a person in the office. But when it's your turn , they don't rush you. On occasion I've been to the wind gap, mount bethel and the stroudsburg branch. Basically treated the same.”
“At Cedar Crest Blvd in Allentown. Stopped in to deposit two checks with a teller. I was greated by everyone working at the bank, and service was fast. (This replaces a review that I accidentally attributed to this bank. Please see my upcoming review on PNC bank. )”
“I've been going here once a day to deposit over 100 checks because I have issues with my online banking and the tellers here HAPILLY deposited them unlike the branch in Philly. Workers were kind and always greeted me gracefully.”
9AM - 5PM
3720 Hamilton Blvd, Allentown
Banks
“Great Credit Union. Very professional and very helpful with all my financial needs. That's why they are my primary financial institution. Too bad they're not open to everyone.”
“Mildred was amazing! She took the time to set up two accounts for my teenage boys. She walked us through the best accounts to open. She then set up the accounts, online banking, mobile banking, and even helped them make their first deposits at the ATM and counter. She was a joy to spend time with. Super friendly and well educated on all processes. Highly recommended!”
“Excellent customer service! I think that Janine Van Billard should get the BEST DOOR decor for 2026 award for her office door decoration to celebrate the July 4th! GO JANINE!!”