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“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”
“I had the most amazing experience with the customer service representative Qadir. He was so helpful to address all of our needs. He even offered to give us his phone number if we needed anything else. It was a breath of fresh air compared to the service I usually receive everywhere. I would absolutely want to have him as my customer service representative in the future when I come to Verizon. I would give him 10
Stars if I could.”
“I had the pleasure of working with Augustine for an upgrade. He was super helpful despite being indecisive on the phone upgrade I wanted. He broke down all my options and I feel confident with my purchase. Thank you, Augustine!”
“Kevin had to have been the best salesperson I have had the pleasure to deal with over the past several years. No sales pressure at all and he took the time to explain everything we had questions on . A real pleasure working with Kevin . I have already expressed my positive experience I had with him to several people since our first meeting with him. Kudos to Kevin.”
“Can’t say enough good things about this place… Very Professional, Extremely knowledgeable and with a Great price…. I believe it was Jackson who helped me, I mean my phone was crushed, but he fixed everything on it to the front screen, back glass, charging port and made it look Brand New… all in an hour or so at an Amazing price!!! He even put a screen protector on it for free…If I could I would give them 6 out of 5 stars… That’s how much I recommend them…!!!”
“Andy is the best worker i have ever experienced at a phone service company. Despite our major troubles he helped us for numerous hours and multiples days without complications. I thank him for fixing the problems the other stores had done.”
“My Verizon rep Aanisah was extremely friendly and helpful. She was very patient and understanding with all of my questions. She even had patience with my not so tech saavey husband. Great customer service every time I have had to go there. Highly recommend the Fairless Hills store.”
“Arthur helped my mother and I sort out an issue we had been having for hours. We had a wonderful experience at this store and he specifically was patient, kind, and super knowledgable. Would definitely recommend this store!”
“I had an exceptional experience at the Verizon store in Neshaminy Mall with Rhiannon and Zach. They went above and beyond to help my family upgrade our devices, including two new Google Pixel phones and a tablet. What stood out the most was their dedication to resolving a technical issue with activating service for both phones, even staying well past closing time to ensure everything was fixed.
Despite the challenges, Rhiannon and Zach worked tirelessly from 7:30 to 8:00 PM, troubleshooting and navigating issues with Verizon's system. Their patience and professionalism never wavered, even when faced with my 2-year-old twin daughters during my initial visit, who were, as toddlers often are, full of energy. The staff was kind and understanding, making the experience much less stressful for me as a parent.
Thanks to their determination and incredible customer service, we left with fully functioning devices and a great experience. If you're looking for a Verizon store where the staff truly cares about their customers and goes the extra mile, I highly recommend visiting Rhiannon and Zach at this location.”
“Absolutely positively excellent Jerome did an excellent job of getting all the information from the old phone and installed on the new one.
Vince kepted me very informed and very helpful updating once everything was installed”
“Awesome experience!I went to here to replace my lost SIM card. I called before to inqure about what is needed. Ron (the owner) knows exactly what to do and told me to get my PIN ready before I come. When I arrived, he got me a new SIM with my old cell phone number set up within 5 minutes! Really awesome experience!!! ?”
“Customer service is the best no one else is so nice. Horrible. Service rep named. Rom. Cannot speak English. Very rude...... customers always. Leaving his store.”
“I had an amazing experience today at this store. Ozzy did so much to help me. I had a broken phone and I came out with a brand new phone. A very, very happy customer!”
“Honestly Go see Ozzy and tell em Jayson sent you.
I had just broke my phone and didn't know what I was going to do. I was limited on money and time. Ozzy found a way to alleviate my cell phone trouble.
The other staff inside the store were very courteous and helpful to me as well.
I normally ask a lot of questions about my devices prior to purchasing them. I had every question answered without attitude and to the best of everyone's knowledge in the store.
My experience was a 10 out of 10. I live in Jersey but I'll be going their for all my cell phone needs. Thanks again Ozzy.”
“I had an absolutely exceptional experience at the Bensalem location thanks to Jim and Joe! During my visit, both gentlemen went above and beyond providing outstanding customer service. They were knowledgeable and extremely patient. Their professionalism and friendly demeanor made a potentially stressful experience smooth and pleasant.”
“I had a great experience at the T-Mobile store in Oxford Valley Mall! I stopped in to get a new phone case and screen protector, and the staff couldn’t have been more helpful. They answered all my questions, took the time to show me different options, and made sure I left with exactly what I needed. Everyone was friendly, professional, and knowledgeable. It was a quick and easy visit, and I really appreciated the excellent customer service. Highly recommend this location!”
“Kelvin was an outstanding exceptional associate. He never skipped a beat with helping with my needs of trying to fix my cell. But eventually was able to get me into a new contract that was better than my old one.
Give that young man a raise for sure!!”
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“This store is a great ATT store. Individualized service, and they still care about customers as individuals. Ramon helped me with an issue today that initially could not be resolved to my satisfaction. After I left, he continued to research the issue to find an alternate solution, and gave me a call to let me know he was successful. I returned quickly and the issue was 100% resolved. Very happy customer. I've used this store for years, and have had experience with other stores as I've helped family members and friends. Don't use a mall store. If you are in the broader Newtown area, select this store for your ATT needs.”