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“Tom Rhodunda of Meridian Bank was very helpful every step of the way in our home buying process. He was available for every question and concern we had. Whether by phone, text or email, we were always able to reach him at any time. He responded quickly and explained everything so that we were able to keep up with a very complicated and fast-changing market. With his advice we were able to lock in at a lower rate. We grew to trust him more as a friend than a banker.”
“The Moore Road branch is awesome. Great employees great service all the time and your branch manager Jennifer Storti is awesome. Thanks for all they do for Samantha’s Towing. ???”
“I LOVE this bank. We switched all of our accounts over to First Resource and couldn't be happier. The customer service is great -- no waiting on hold, leaving a message, we will get back to you in 24 hours. A real person actually answers the phone and resolves your concerns -- right away. Bank here -- game changer.”
“We recently purchased a new home where 4 previous buyers, with signed contracts were unable to obtain a mortgage with the National money center banks.. Allen was amazing walking us through the process other banks could simply not accomplish.”
“Phenomenal customer service from Emmanuel! I went in with my kids to open up their first checking accounts, something I could have done online but wanted it to be a memorable experience for them. Emmanuel went above and beyond, engaging my kids throughout the process, making them laugh, and being incredibly patient when we encountered technical difficulties and it took longer than anticipated. He even fixed additional issues without being asked.When we left my daughter said “that was a 10 star experience!””
“The staff at this branch is absolutely marvelous. No matter what I ask of them, they are ALWAYS willing to accommodate me.Yvonne was extremely helpful when I was unfortunately involved in a scam. Have you ever had your social security check deposited one morning and then went to make a small monetary purchase with the bank's debit card to have it declined due to insufficient funds. Yvonne kept on top of things and updated in a very timely manner about having my funds deposited back into my account.There is teller who helps me 90% of the time. Unfortunately, I cannot remember her name at the moment. She goes the extra mile for me. I regret I can't remember your name!!!Everyone at the branch is pleasant and helpful. They have a very a positive attitude and always a smile.”
“Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of the services and procedures is impressive, and she explains everything in a way that's easy to understand. But it's not just Lynn; the entire staff embodies this welcoming and supportive atmosphere. From the moment you walk in, you're greeted by friendly faces eager to help. The branch itself has a cozy vibe that puts you at ease, making each visit a pleasant experience. It's clear that the staff genuinely cares about their members, and that's what sets this credit union apart!”
10AM - 4PM
520 W Lancaster Ave, Wayne
Banks
“This is my first time living in US, then I decided to open a primary bank account on Citadel, and secondary on BofA, and I have to share to you that I had the best professional customer service. The manager on duty explained me many stuff in details and with all of knowledge. I am very glad and in same time I would like to share how satisfy I am felling with this Financial Center located in Strafford.”
8AM - 4:30PM
595 E Lancaster Ave store 5, St Davids
Banks
“I’ve been a member here for about 30 years. Love this place always! I recently needed to refinance my house and Barb was my loan officer. I can’t say enough wonderful things about her. She went above and beyond to help me in a really difficult time. She added a human element to banking and that’s invaluable in my opinion. I hope someone sees this and gives her the credit she deserves. Thanks!”
8:30AM - 6PM
236 W Dekalb Pike, King of Prussia
Banks
“Amanda can take care of me any day! The calmest PFFCU I’ve ever been in lol. Nah, but Amanda was very patient, friendly and kept me posted on what she was doing instead of just walking away to leave me guessing! Thanks Amanda enjoy your holiday! ?”
8:30AM - 5PM
799 Main St, Royersford
Banks
“I haven’t had any problems with Superior Credit Union. Everyone is courteous. Making transfers over the phone are a breeze. Their app is also easy to use. Recently I have closed a longtime account with another local credit union because service has gone downhill. I’m sticking with these guys.”
“This afternoon I needed important extensive documents notarized on a rush basis. Todd Gibbs, the Notary at WFB in Paoli provided excellent service and advice and could not have been nicer about this process. He spent an hour making sure all documents were properly executed.”
“The Oaks Branch has the best people working there. Extremely friendly and super helpful. I was amazed by the care and interest shown to me during my last visit. Honestly, I wish all locations employed a professional and caring staff like the one found in Oaks. Kudos to the awesome staff!! David W”
“I have found the National Bank of Malvern to be a very friendly family owned bank. The staff is most helpful with any financial questions that I have. Thanks to you all.”
10AM - 4PM
1833 E Ridge Pike, Royersford
Banks
“I want to give the teller Kaliyah 5 stars. Her customer service was personal, extremely helpful, professional, and kind! The best customer service I received at this branch.”
“After a terrible issue with fraudulent activity on my debit card, Pat K was a phenomenal help in filing a dispute and getting my affairs back in order. In fact, everyone at this branch is always helpful to us. We love the family-owned, small town feel in the branch and always recive top notch customer service.”
8:30AM - 5PM
325 Main St, Harleysville
Banks
“Love this branch. Frank is the man. He is the reason I’m with TD BANK and why I love them. Frank has always helped me with a smiling face and positive attitude. He’s open multiple accounts for me and honestly I don’t ever go to any other branch because Frank isn’t there!”
8:30AM - 5PM
36 W Ridge Pike Suite 101, Limerick
Banks
“I’ve been to Limerick, Audubon, Norristown and plus phone calls. They are such a nice group of people that work in those branches. I have moved to another state Florida where there are no Citadel banks but I choose to keep my accounts because they really go out of their way to help in anyway they can. Thank you Citadel for such great employees!”
8:30AM - 5PM
522 E King Rd, Paoli
Banks
“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”
“If I could give 6 stars I would. I am currently finishing up the home buying process and I recently had to get a cashiers check from my PNC account to use as a deposit for my future home. I can say without a doubt every time I have gone to this PNC bank on lunch it has been wonderful.I had the pleasure of having Grace help me out and she even went above and beyond when I needed documentation for my lender and had warned me of potential security risks as well. Every single person in that PNC deserves extra praise whether it be the fast and cooperate service Ive always gotten or just how friendly they are when they ask me about how I am doing and keeping tabs on how my house hunting is currently going. Every interaction has felt very genuine, human and positive that is hard to put into words.I have had several banks, and I have also been to several PNC branches which have all been to a high standard. However, this branch in particular blows every other location out of the water. I am truly thankful for the staff and how much they do for their customers.”
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“I visited Diamond Credit Union to open a bank account for my non-profit organization, and I must say that Shannon provided an exceptional level of service. Her expertise and helpful demeanor made the entire process smooth and effortless. She patiently addressed all my questions, ensuring I felt confident and well-informed throughout. In addition to Shannon's outstanding service, the friendly atmosphere created by everyone at the bank truly enhanced my experience. Diamond Credit Union's staff went above and beyond to make me feel welcome and valued. Overall, my visit was not only productive but also genuinely pleasant. Shannon and the rest of the team at Diamond Credit Union have set a high standard for customer service that I greatly appreciate.”