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“Amazing customer service!!! They were patient and helped my granddaughter with her issue!! I wish I knew the guys name that helped. He definitely deserves a raise!!! Thank you so much!!!”
“My experience today at Verizon has been quite satisfying. Ben in Carbondale office has been wonderful..very professional. He helped me tremendously with setting up service. I recommend seeing him if you have need of phone.”
“My husband and I recently needed to update his Samsung Galaxy phone.Being senior citizens, we were nervous about how to handle such a detailed experience.We were lucky enough to get Brandon C as our sales person. He treated us with respect and patience and explained every thing to find the perfect phone for our needs.He even followed up with a second visit request from us when we had questions after we used the new phone for two days.He is an asset to Verizon and the Verizon Wireless Zone store in Clarks Summit,PA!”
“I’ve had a few experiences with Natalie at the Verizon store and every one she’s been super helpful and very nice! She tries in every way to save you money and is just a super welcoming person! Thanks again for everything!!”
“Thought I had a cracked screen. Left the phone to have it repaired. Came back in an hour. It turns out the screen wasn’t cracked at all. It was the screen protector. These people are honest! They replaced the screen protector for a lot less than the cost of a screen. I recommend!!! Thank you!!”
“I was at the Dickson City store yesterday and encountered rude associates who acted like they didnt want to be bothered. Came to Keyser Oak today and Gammy couldnt be more helpful. Gammy had me up and running in no time at all. Dickson said i needed a bunch of useless things in order to get my phone going , all the while, Gammy needed nothing but some common sense. If you are not phone savy, stay away from everyone except Gammy in Keyser Oak. GAMMY IS THE MAN I WILL BE SEEING FROM NOW ON!”
“Ryan. Ricardo and Liz are exceptional employees. They helped me do much with patience,kindness and a wealth of technical knowledge. I upgraded to 25 pro max and got the tablet and. I pad Rich and Ryan tiltly helped with all the ye h cal stuff. The transfers snd showed me how to work everything and gs come very important information about my bill and who I Woukd purchase these items all with notable patience and kindness. This is why. I stay with ATT They should be acknowledged.”
“Kassandra was very thorough and very pleasant to work with! She put maximum effort into helping me and making sure everything was perfect. I was completely happy with the experience and I am thrilled with my purchase!”
10AM - 8:30PM
1116 Commerce Blvd, Dickson City
Mobile Phones
“Came in from Verizon, frustrated by all the bs they give me! And met Anthony he went above and beyond and gave me multiple options to meet my needs! Even giving me the option to have my phone covered under T-Mobile protection plan, he set up my app and showed me all the benefits of being a T-Mobile customer! Happy to be apart of a great company the store was clean and my expectations were met highly. Thanks T-Mobile and Anthony!”
10AM - 7PM
101 River St, Scranton
Mobile Phones
“Solved the I Phone 8 power problem in 10 minutes when both the personal at the ATT store in Moosic Pa. and 1 hour phone call with an Apple Tech could not, both said multiple times the battery was ok, both were 100% wrong! Thank you Paul.”
“Val has helped me numerous times with increasing my mobile data and updating my plan since purchasing my phone. She is very knowledgeable and has been dedicated to helping resolve any concerns I have. I just updated my plan again recently and am now happy with my current plan. I am very haply with the customer service I have received from Val and AT&T and would recommend this store to others for their cellular needs.”
“Great work Mrs Shaila Bratton. For anyone looking for the best Expert trader to invest with should reach out to Mrs Shaila Bratton. Her company has proven to be the best trading company. I just”
“I went with a friend to see what was going wrong with his Metro PCS cell phone ?. He found out that he had his WiFi on and he didn't need to have it on in the first place.”
10AM - 8PM
95 Brooklyn St, Carbondale
Mobile Phones
“Went there to switch providers very helpful with the whole process explained everything to me very reasonable an respectful... I dealt with tyler des an I feel bad I can't remember her name but she was a newer person all super helpful very good experience”
9:30AM - 6:10PM
311 N Main Ave, Scranton
Mobile Phones
“Finally a great place with awesome service. They took care of me and treated me like if I were family. The owner is an outstanding businessman who prioritizes his customers and makes sure you come out of there satisfied. They gave me a great deal on my cell phone and accessories. You can truly feel like it is a business that wants to meet your needs and works around you so you can come out of there extremely pleased !Will definitely go back !”
“I ordered a new phone upgrade online and had the pickup location set to the Viewmont Mall store. There was an issue with the order and it never showed up in the system at the Viewmont Mall store. I spent hours standing in the store and even on the phone with customer service. Both the personnel at the store and on the phone said there was nothing they could do and that they couldn’t even cancel the order. I was so frustrated that I went to the Scranton Carbondale Highway location where my wife ordered hers and within 30 seconds of walking through the door they cancelled my order so that I could re-order it. The staff and manager there are the true meaning of customer service and I highly recommend the Scranton Carbondale Highway location! The Viewmont Mall location needs new leadership in my opinion.”
“I had a great experience, the store attendant Stephanie help me out greatly. She got me the best phone for the right price I recommend the store and Metro to everyone.”
“**Fantastic Service at Viewmont AT&T**
Our recent experience at the Viewmont AT&T location was nothing short of exceptional. After a stressful encounter with Verizon and another AT&T store, we were pleasantly surprised by the outstanding service at Viewmont.
From the moment we stepped in, the employees and manager were incredibly helpful and accommodating. They not only addressed our needs promptly but also went above and beyond to ensure we left satisfied. Despite initially needing a new phone for my husband, the manager even took the initiative to source three additional phones for us from other locations.
Their dedication to customer service was evident throughout our visit, making what could have been a daunting task into a seamless and positive experience. We left the store not only with a new phone but also with the assurance that our needs had been met with care and attention to detail.
If you're looking for a reliable and customer-focused experience, I highly recommend visiting the Viewmont AT&T location at the Viewmont Mall. Their team's commitment to exceeding expectations sets them apart, ensuring you'll leave happy and well taken care of.”
“They were the best to deal with. Got me and 3 more phones hooked up within half hour and working. So simple and painless. There as no pressure for extra stuff and very informative. Every question answered.”
“I'm very happy about target. I get lots of my clothes from there I get bathing suit shoes, toys everything that I need and I think I would prefer target over Walmart and a lot of other stores and I'm happy that there is a target around me cause I do we go there a lot and a lot of my room decor is from target but a lot of their electronica things aren't really good so I would shop at target because it's a very good store and and the employees are very nice a I have a lot of fun with my friends in target and we buy lots of stuff that we don't need but I love target”
“Mari was fantastic I got my son his own account and she couldn't have been more helpful thank you Mari for a wonderful experience and she got them to lower my bill which was...”
11AM - 8PM
100 Viewmont Dr Mall 842, Scranton
Mobile Phones
“Hunter is the best sales associate we have ever dealt with when it comes to cell phones. He is patient and goes above and beyond for his costumers. Truthful and accurate with prices and service!”
“The worker Jade ,who helped me switch over my plan . Helped me with the complicated process and was very patient with me .while also helping other customers. She really went above and beyond to make sure I was satisfied”
“Visited store this morning. Steve was so helpful. I spent about an hour with Verizon on phone yesterday. Was disconnected, agent never called me back. Today, Steve told me what my issue was and I was able to rectify the problem. Now I am able to use my phone without issues. Thanks, Steve.”
“Wasn't able to use my UK charger which I badly needed due to a cancelled flight. Staff at the store went above and beyond to help me out and made sure I was ok (I didn't get your names but you know who you are). Really appreciate all the effort and what a wonderful team and asset to the store! A big hello and thank you from London (finally made it home after 3 days delay!)”
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“I know that this is a mobile repair page but Jay has a not so hidden talent! He's DJ MC! If you haven't been to one of his performances then you're seriously missing out. He's the house DJ for Sergei's and he is also open for private events!
He plays it all and he pulls the crowd!
Come down to sergei's when he's DJing or for any of his other events! You won't look back!”