“I am Cheryl Lazor and my experience at the AT&T store in Dunmore, Pa was exceptionally good ! My salesman Conner helped me out and answered all the questions I had he even showed me how to transfer my data from my old phone to my new phone and stated if I had any problems I could call him! I was able to transfer with no problems and I love my new phone!”
“Great experience Raymond took care ofe with what I needed!! Very professional and explained in detail of my payment and purchase once again thank you Verizon in Pittston, PA”
“My husband and I recently needed to update his Samsung Galaxy phone.Being senior citizens, we were nervous about how to handle such a detailed experience.We were lucky enough to get Brandon C as our sales person. He treated us with respect and patience and explained every thing to find the perfect phone for our needs.He even followed up with a second visit request from us when we had questions after we used the new phone for two days.He is an asset to Verizon and the Verizon Wireless Zone store in Clarks Summit,PA!”
“Trish provided us with excellent service today. We had someone who needed a new phone and she explained everything about this new phone that was being purchased went over the bills and this new person's gonna see on their monthly bill and we thank her for all of the things that she did for us today. She did do an excellent job and we thank her.”
“Brought my phone in after dropping a 10lb weight on it. Screen was completely cracked and not working and they gave me an incredible price and fixed it in under an hour. Super helpful and very cordial would absolutely come back her again for any issues.”
“Simple and affordable. Mike was very helpful, knowledgeable, and just downright damn good at his job. I am not very tech literate and he handled everything and made it fast and easy. Wouldn't go anywhere else for a phone after this.”
“I know that this is a mobile repair page but Jay has a not so hidden talent! He's DJ MC! If you haven't been to one of his performances then you're seriously missing out. He's the house DJ for Sergei's and he is also open for private events!
He plays it all and he pulls the crowd!
Come down to sergei's when he's DJing or for any of his other events! You won't look back!”
“Came in from Verizon, frustrated by all the bs they give me! And met Anthony he went above and beyond and gave me multiple options to meet my needs! Even giving me the option to have my phone covered under T-Mobile protection plan, he set up my app and showed me all the benefits of being a T-Mobile customer! Happy to be apart of a great company the store was clean and my expectations were met highly. Thanks T-Mobile and Anthony!”
10AM - 8PM
15 Radcliffe Dr, Moosic
Mobile Phones
“Kassandra was very thorough and very pleasant to work with! She put maximum effort into helping me and making sure everything was perfect. I was completely happy with the experience and I am thrilled with my purchase!”
“From the first time I went to that store, I received excellent service. The three of them, Jessika, Abigail, and Addison, answered all my questions, always kind and super attentive. I highly recommend their work; every time I come, I leave the store satisfied.”
11AM - 8PM
100 Viewmont Dr Mall 842, Scranton
Mobile Phones
“I am so happy that I signed up for TMobile. My main reason was Bao. He was absolutely fantastic. He knows his stuff. He also went out of his way to come to my house to help with a minor problem. He got us all up and running. THANKS BAO!!!!!!!”
“Had a great experience with Jah’s service! He hooked us up with a new phone, better service and helped us with our Direct TV. Very knowledgeable and professional. We drove an hour to this store, well worth it. Thank you!”
10AM - 6PM
101 River St, Scranton
Mobile Phones
“I called this business for a repair for a cell phone obviously the man that I spoke to was very very helpful he did say if he did not carry the model he would look into it very professional and very pleased I will be I could understand what he was saying to me bause he's American and furthermore he also seemed very accommodating and very helpful you can tell the way he spoke to m to this business”
“I went with a friend to see what was going wrong with his Metro PCS cell phone ?. He found out that he had his WiFi on and he didn't need to have it on in the first place.”
“Great work Mrs Shaila Bratton. For anyone looking for the best Expert trader to invest with should reach out to Mrs Shaila Bratton. Her company has proven to be the best trading company. I just”
9:30AM - 6:10PM
311 N Main Ave, Scranton
Mobile Phones
“Finally a great place with awesome service. They took care of me and treated me like if I were family. The owner is an outstanding businessman who prioritizes his customers and makes sure you come out of there satisfied. They gave me a great deal on my cell phone and accessories. You can truly feel like it is a business that wants to meet your needs and works around you so you can come out of there extremely pleased !Will definitely go back !”
“Joshua was great! I walked in after closing and he was able to help me get a transfer pin in no time! I had an amazing experience! If you need great customer service this is the Tmobile you need!”
“I had a great experience, the store attendant Stephanie help me out greatly. She got me the best phone for the right price I recommend the store and Metro to everyone.”
“They were the best to deal with. Got me and 3 more phones hooked up within half hour and working. So simple and painless. There as no pressure for extra stuff and very informative. Every question answered.”
“I recently visited an AT&T store and was treated well. The technician sorted out my son’s phone with ease. We used to be on a prepaid basis with 3 lines. Now They have us set on a normal plan including home internet we decided to let the cable company go.Samething is always on or nothing at all so we decided that just paying for the internet and go to app based tv stations is the smarter play. The cable company is just so expensive and you don't even get the channels you want and give you what you don’t want or need all because it’s included in a package. So the guy the helped us set everything up so phones and internet with 1G plan was the way to go. So happy to be getting rid of the cable company,good bye cable bill. Thanks AT&T”
“Couldn't believe how great Kasey treated me and put up with my "non techie old butt", lol, she helped and old guy understand and operate a pretty high tech phone.... Keep up the good work !!!”
“The manager has excellent customer service. He makes you feel welcome and understood, he listens to what you want or need not what his sales needs dictate and goes out of his way to help. I've had enough experience with other cell phone carriers to appreciate him! He even fixed an issue that was driving me insane BEFORE I switched over.”
“Mari was fantastic I got my son his own account and she couldn't have been more helpful thank you Mari for a wonderful experience and she got them to lower my bill which was...”
“I walked into the store knowing that I just wanted to purchase a new phone as my current one was broken. I was in a hurry and had certain requirements. I was greeted by Christopher at the front door , no waiting around.
He looked up my account and realized my family and I were still on an old plan that costs more, less gigabytes and slower speeds ,most of which I knew . The difference though with this encounter that stood out was Christoper explained everything to me to help me make an informed choice. He laid out all the price differences on the screen and on paper so I could see it.
He saved me money on my bills moving forward. He helped me take the leap and move over to an unlimited plan. Him and his manager applied any discounts that I could take advantage of , it was just a positive experience thank you. So glad I went to a certified Verizon store this time .”
“Wasn't able to use my UK charger which I badly needed due to a cancelled flight. Staff at the store went above and beyond to help me out and made sure I was ok (I didn't get your names but you know who you are). Really appreciate all the effort and what a wonderful team and asset to the store! A big hello and thank you from London (finally made it home after 3 days delay!)”
“Had a really solid experience at the Verizon the staff was friendly, efficient, and knew exactly how to help.
Everything was handled quickly and clearly, which made the whole visit easy and stress-free.”