Aaron's offers name brand electronics, furniture, and appliances through a lease-to-own program. Customers have had varied experiences at the Philadelphia store. One customer reported receiving a broken fridge that was quickly replaced with a new one, though the delivery still had issues with incorrect door installation. This customer also noted disorganization and rude service, with long hold times and a perceived lack of punctuality from staff. Conversely, another customer has been with Aaron's for years, with their entire home furnished by the company. This customer describes the employees and manager as kind, cordial, and attentive to their needs. Even after moving to Puerto Rico, they continue to receive service from Aaron's. While automated payment issues have occurred, the store always corrects them. This customer expresses immense satisfaction, feeling that Aaron's consistently finds ways to make them happy and considers them "super heroes."
This store is extremely friendly and clean. The staff is very helpful and doesn't harass you when you walk in and when you need them they are there.
September 2025
Awesome, I love it , some of my friendly agents have left a lot of new ones their now but I'm still a happy customer 😊
September 2025
Renting furniture and appliances here is a breeze, and the staff always goes the extra mile to help out. It’s a lifesaver when you need quality items without the commitment.
