Aaron's offers name brand electronics, furniture, and appliances through a lease-to-own program. Customers have had varied experiences at the Philadelphia store. One customer reported receiving a broken fridge that was quickly replaced with a new one, though the delivery still had issues with incorrect door installation. This customer also noted disorganization and rude service, with long hold times and a perceived lack of punctuality from staff. Conversely, another customer has been with Aaron's for years, with their entire home furnished by the company. This customer describes the employees and manager as kind, cordial, and attentive to their needs. Even after moving to Puerto Rico, they continue to receive service from Aaron's. While automated payment issues have occurred, the store always corrects them. This customer expresses immense satisfaction, feeling that Aaron's consistently finds ways to make them happy and considers them "super heroes."
Extremely overpriced but they offer leasing in furniture which is a first for me
November 2022
There computer system is a mess it's always moving slow won't take my auto pay on time charging me incorrectly its really upsetting! I'm sick of calling them every month there is always a issue the employees are pleasant but from my experience with Aarons I will never shop there again
October 2022
Extremely overpriced but they offer leasing in furniture which is a first for me
