PetSmart is a large pet supply and services retailer offering over 10,000 products for many types of pets. Customers report it is a place where you can usually have a good experience and shop quickly, getting everything needed like food, toys, and access to doctors. Many love shopping there, finding it cheaper and enjoying seeing the fish and animals, often wanting to take a cat home. The staff is frequently described as helpful with everything. Specific services like pet grooming receive strong recommendations, with customers noting a great job was done quickly during a walk-in appointment, leading to plans for repeat business. However, some concerns are noted regarding the care of pets for sale, with one customer pointing out a sick animal and receiving an unhelpful attitude. The selection for specific items like aquarium plants can sometimes be limited.
They had exactly the type of snails I needed. The staff was nice and helpful.
March 2025
Well stocked and organized. I wish there was 1 more employee in the aisles to help me find what I needed. The cashier who directed me where to go was great and personable. She even had a conversation with the family in front of me in line in fluent Russian or Ukranian. Very helpful in this area, she's an asset to this location.