Dollar Bank, founded in 1855, is a large regional bank serving Pittsburgh, PA, and surrounding areas. It offers a variety of services, such as ATMs, loans, savings accounts, and mortgage solutions. Customers appreciate the friendly and patient staff, who provide helpful information and make the banking experience enjoyable. Many reviews highlight positive interactions with employees, particularly noting the professionalism and knowledge of loan officers. However, there are occasional concerns about the demeanor of some staff members, with suggestions for improved customer service. Overall, Dollar Bank is seen as a community-focused institution that values customer relationships and aims to help individuals and businesses achieve their financial goals.
I really feel at home at this bank. I have had my accounts here for most of my adult life. The staff at this branch are warm, friendly, and professional.
June 2026
I Love Dollar Bank! Lora made the HELOC application process seem effortless. Great service.
September 2025
Thorough coverage of all the details. Very efficient and hospitable.
