Pittsburgh Spray Equipment Co. is a business that provides a range of products and services related to pressure washers and other equipment. Based on the reviews, the company has received both positive and negative feedback from its customers. On the positive side, customers have praised the company's website, which makes it easy to find the parts they need, as well as the competitive prices and fast shipping. One customer was particularly satisfied with the gravel guard they purchased, describing it as the "best on the market." Another customer was happy with the Honda engine that came with their purchase, as well as the overall packaging and delivery. However, the company has also faced some challenges. One customer experienced significant shipping delays, with their order taking over a month to arrive, despite being told it would ship within 10 days. This customer felt that the company's responses were "scripted" and lacked transparency. Another customer had issues with their pressure washer, which seized up after just an hour of use. The company directed the customer to contact their warranty service providers, but the process was described as a "joke," with long wait times and difficulties getting the issue resolved. Despite these negative experiences, some customers have expressed their appreciation for the company's efforts to address their concerns. One customer mentioned that the company arranged to pick up their pressure washer, repair it, and ship it back to them, keeping the customer informed throughout the process. Overall, Pittsburgh Spray Equipment Co. seems to offer a range of products and services, with both positive and negative customer experiences. While some customers have been satisfied with the company's offerings and customer service, others have faced significant challenges that have left them dissatisfied.
