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“I unexpectedly ended up at this Verizon store with an old phone that would not charge. Dave Reist was absolutely amazing: patient, competent and kind. A terrific mix not often found together. I walked out a very happy customer. If I could give him more than 5 stars I would.”
“Don helped my mom and I upgrade tonight he was super helpful! Very professional and knowledgable. Will definitely return to this location to see him for any future upgrades!”
“Stopped here for a whole home wifi system. The guys were very helpful and got us set up quickly. The service was super simple to setup and activate. Recommend them. Tried to get xfinity to set us up before we went here and they were a disaster.”
“Amazing customer service, stopped in because my iphone died and asked if I could hangout and charge it for a few. The two guys were super nice and helpful, funny too, highly recommend this store for anyone. Sep 20, 2025, 1900hrs”
“Great experience. The lady is super nice and really helpful, explaining everything that is going and what deals they have and are coming up. Helping out with a affordable phone and a affordable plan. Will definitely recommend coming here if you are looking for a easy way to get a phone and really nice people to help you.”
“I had a great experience. The staff was friendly, responsive, and went above and beyond to make sure I was satisfied. Truly top-notch. I’ll definitely be a repeat customer and recommend them to anyone looking for reliability and great service!”
“Me and my husband brought over 2 lines to Metro from Xfinity and I was paying a lot of money before. I believe the guy's name was Donnie that helped me get a much better price. He was very informative and helpful. I'm paying under $100 for 2 lines and 2 watches as I was paying over $150 before. That money adds up annually especially in this economy. I don't usually leave reviews but I just realized I can buy more gifts for my grandkids because I have money left over! I don't think any other company can beat this price/features”
“Went here after being mistreated at another store. All it took was a call and they reset my pin. They gave me everything I needed and were extremely helpful Even fixed an issue with my phone. Will be coming here from now on (even though there's no parking) ?”
“I had an exceptional experience on Black Friday thanks to Manager Tyrell and Associate Andrew. Despite the hectic crowds, both of them remained incredibly calm, professional, and patient while helping me transfer my phones over to T-Mobile. They walked me through every step, made sure everything was set up correctly, and truly made the whole process stress-free.
On top of the great service, I was able to save over $400 by switching to T-Mobile for both phones and internet—an amazing bonus! I genuinely appreciate their outstanding customer care and highly recommend visiting this location if you’re considering making the switch.”
“Because at the Metro PCS, I went to on Lincoln Highway in lancaster PA. The sales associate, Muhammad, went out of his way to help me get what I needed. He did everything he could to help me. He went above and beyond trying to do what needed to be done to get me a phone and I think that he should be promoted or get employee of the month or some kind of bonus because you can tell he's like that with all his customers, not just me. He's a very valuable asset to your company, and I feel he should get some recognition for his outstanding hardworking production. He's also very hardworking, competent, committed, and dedicated to his job by using the resources he's learned to make sure the customers are extremely satisfied. He is a very productive and efficient employee. P”
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“After trying unsuccessfully to speak to a live person at Verizon, I called this store.
Brad was able to help me with my pre-paid subscription error made by Verizon. He was patient and kind. I really appreciated his help. He went above and beyond. I will use this store from now on.”