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“Don helped my mom and I upgrade tonight he was super helpful! Very professional and knowledgable. Will definitely return to this location to see him for any future upgrades!”
“My mom and grandpa greatly appreciated the time and patience from both Miguel and Dave at the Verizon Willow Street location in helping my grandfather update his Verizon information. Although the process was long they were able to get his account updated. They were very grateful!”
“Came into the store with a problem with my original service provider Xfinity and Blaise was quick to help with service and getting me a new device, something Xfinity was not at all looking to help me with or do. Highly recommend Blaise’s services at any location he’d be at.”
“Amazing customer service, stopped in because my iphone died and asked if I could hangout and charge it for a few. The two guys were super nice and helpful, funny too, highly recommend this store for anyone. Sep 20, 2025, 1900hrs”
“Great experience. The lady is super nice and really helpful, explaining everything that is going and what deals they have and are coming up. Helping out with a affordable phone and a affordable plan. Will definitely recommend coming here if you are looking for a easy way to get a phone and really nice people to help you.”
“Thank you Mack! So patient, helpful and relieved my worries about my new phone. You are the kind of salesperson that keeps me a loyal customer. This store is my Go-To place.”
“I had an exceptional experience on Black Friday thanks to Manager Tyrell and Associate Andrew. Despite the hectic crowds, both of them remained incredibly calm, professional, and patient while helping me transfer my phones over to T-Mobile. They walked me through every step, made sure everything was set up correctly, and truly made the whole process stress-free.
On top of the great service, I was able to save over $400 by switching to T-Mobile for both phones and internet—an amazing bonus! I genuinely appreciate their outstanding customer care and highly recommend visiting this location if you’re considering making the switch.”
“Mini is awesome. She helped me get the wonderful deal and get my mobile plan fixed and helped me get my data backup she is a very good asset to the company.
I would recommend this store when she is here.”
“Me and my husband brought over 2 lines to Metro from Xfinity and I was paying a lot of money before. I believe the guy's name was Donnie that helped me get a much better price. He was very informative and helpful. I'm paying under $100 for 2 lines and 2 watches as I was paying over $150 before. That money adds up annually especially in this economy. I don't usually leave reviews but I just realized I can buy more gifts for my grandkids because I have money left over! I don't think any other company can beat this price/features”
“Moh was a HUGE help to me. Spent 4+ hours on the phone with metro and visited another store that told me they couldn't help. As soon as I walked in, Moh was attentive, helpful, and extremely professional. Ask for Moh @ Lincoln highway E location for ACTUAL help”
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“If you have Verizon, this store is a MUST!! I had a bad experience at another location (Willow Street - Kendig Square) and Devon and Brad in Quarryville helped me out tremendously!! Not only did they drive to Delaware to get me a phone, but they also came to my work to get it all set up for me same day because I was leaving that evening for a long road trip! I won't go anywhere else! They have my business for life!”