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“I went to the store recommended by someone at Green dragons.
I was really impressed with how nice the employees were, an older man helped me select my composate shoes I needed for my job.
Another man came up to us and a little conversation with us.
Wish I knew their names.
I paid for my shoes.
Mind you I live 1 hour away And needed my receipt so I can get reimbursed at my job and I have lost it.
I called today and spoke to a very nice man that found the purchase and will be emailing my receipt.
I highly recommend this store, they also have a small area where they sell warm donuts.
Thank you all so much for your help.
You all get an A+ from me.”
“I live 1/2 mile from a big box hardware store. You know, the kind of place where you better already know what you want and where it's located because you'll be hard pressed to find someone who actually knows what you want.Sometimes I'm just looking for a roll of tape or a nut and bolt and I really don't want to go on a hike to get it.9 times out of 10 I will drive the extra few miles to come to this place. Every time I walk in I'm greeted by someone who actually knows where the part is that I'm looking for! They even call another associate to meet me in the aisle!Now, I realize this is the optimal situation and it doesn't always go down that way, especially on a busy spring weekend. But with a little patience, someone will eventually provide assistance.Usually I can drive over there, get what I want, and get back home in roughly the same amount of time it takes me at the big box store.”
“I went to the Reading commercial Sherwin-Williams outlet to drop off my paint sprayer. I hadn’t used the sprayer in a while and I wanted to get it checked out before I tried it.
Brian was working at the front counter and immediately told me to bring the machine into the garage and see if he could test to see if it’s gonna work for me. He worked on the machine for about 10 minutes and he got it to start spraying without even leaving it to get serviced. I really appreciate the effort he put into checking the sprayer on the spot. ??”
“Despite showing up maybe an hour before closing on a Sunday afternoon, the employees were very helpful and friendly! Greeted me when I came in, helped me find things (even checking and getting things for me from the back room). The employee that checked me out went so far as to look through his coupons to see if there were any that could help me out (there weren't but I appreciated him taking the time to do it!). Overall, the service really stood out as it is rare to see truly happy and helpful retail employees this close to black Friday!”
“Teresa was the best at the Tool Rental Center. She was helpful and had great knowledge of the item I was renting. Her customer service was top notch. I will be returning as a customer.”
“I always have a wonderful experience. They seem to have a good chain of leadership and seem to hire great people to work for them. Always takes me to a better place being there, good energy!”
“From start to finish my experience with Baldwin Brass has been simply outstanding. I purchased two different door knobs for my antique bathroom/hallway door and I have never seen such quality and beauty.
Their customer service agents are knowledgeable, helpful and friendly. Eddie (and others) in sales expertly walked me through what I needed. I hadn't anticipated how much detail goes into being sure you order the right product. Tech support helped me as well to rectify a small glitch which was my fault.
Treat yourself to Baldwin products without hesitation. Ten stars and thanks from this happy customer!”
“We received a damaged piece of furniture from Home Depot.com. We went to the Wyomissing store and were greeted by Wanda at the customer service desk. Wanda was extremely helpful and understanding. She went out of her way to advocate on our behalf with Home Depot.com to make sure we were taken care of. Thank you Wanda for your help and service!”
“Stopped in for a new lawn mower staff was great thanks especially to Linwood for being so nice and helping me load it into my truck I've been shopping here for years and will continue to do so thanks again”
“We are building our very own pool deck this year! We were able to find everything we needed. Our experience with one of their employers Virginia was excellent. She was able to look up items and guide us in the direction. Her personality was very pleasant and cheerful. Thank you”
“Shoutout to Elizabeth in Customer Service for choosing common sense over rigid bureaucracy. I shop at Lowe's religiously, and Elizabeth handled a return issue with total professionalism. By focusing on the customer experience rather than just a policy manual, she kept my loyalty (and my annual budget) with this store. Great to see Lowe’s still hiring smart, capable people”
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“Everybody at this store was super helpful on getting what I needed, and they always have a perfect selection of tools And many accessories, the only thing I wasn't really fond of was they didn't really have a good selection for bolts.”