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“Teresa was the best at the Tool Rental Center. She was helpful and had great knowledge of the item I was renting. Her customer service was top notch. I will be returning as a customer.”
“Stopped in for a new lawn mower staff was great thanks especially to Linwood for being so nice and helping me load it into my truck I've been shopping here for years and will continue to do so thanks again”
“I read the prior reviews and was very disappointed. Contacted the manufacturer of Baldwin with no help for my problem. Then contacted the Baldwin Brass Center and eventually ended up speaking with Ovi Moldovan who was very helpful in solving my problem with a door lock by Baldwin that we purchased from Compleat Baldwin. I would highly recommend purchasing from Compleat if you want good service afterwards. FYI my son is an executive with a major construction company and he recommended Baldwin hardware for our entire house and orders from Compleat.”
“I went to the Reading commercial Sherwin-Williams outlet to drop off my paint sprayer. I hadn’t used the sprayer in a while and I wanted to get it checked out before I tried it.
Brian was working at the front counter and immediately told me to bring the machine into the garage and see if he could test to see if it’s gonna work for me. He worked on the machine for about 10 minutes and he got it to start spraying without even leaving it to get serviced. I really appreciate the effort he put into checking the sprayer on the spot. ??”
“Shoutout to Elizabeth in Customer Service for choosing common sense over rigid bureaucracy. I shop at Lowe's religiously, and Elizabeth handled a return issue with total professionalism. By focusing on the customer experience rather than just a policy manual, she kept my loyalty (and my annual budget) with this store. Great to see Lowe’s still hiring smart, capable people”
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“Despite showing up maybe an hour before closing on a Sunday afternoon, the employees were very helpful and friendly! Greeted me when I came in, helped me find things (even checking and getting things for me from the back room). The employee that checked me out went so far as to look through his coupons to see if there were any that could help me out (there weren't but I appreciated him taking the time to do it!). Overall, the service really stood out as it is rare to see truly happy and helpful retail employees this close to black Friday!”