“Went yesterday and the staff was so helpful and kind! Especially Liz! They helped me find what I needed in a quick but attentive manner, and worked around my budget to make sure everything went well.”
“November 3, 2017 @ 4:50p.m -Quadir (closing cashier) was wonderful & cheerful. I had a large amount of items & two transactions, but the service was top notch & even when he was the ONLY ringer & a lines formed customers were directed to another cashier. I NEVER liked this plaza BUT I will visit this location Old Navy again. I also was given the old navy card user discount, military discount & Super cash w/ no hassle. Great service from Quadir.”
“Love this place, great place to get a suit and even get tailored for cheap. Love the Michael Irving 88 clothing. Anytime I wear K&G clothing I’m getting compliments. They sell regular dress clothes and pants too, best place in the area for quality dress wear. This entire suit in the photo was great for my best friends wedding, my job interview, and first day on the job. Crazy thing is the entire outfit Suit+Pants (tailored), tie, and shoes were under $300 - cannot beat it.”
“I went into DXL last minute looking for a dress shirt for my sister’s wedding and expected the usual stressful shopping experience. Instead, I ended up having one of the best customer service experiences I’ve had in a long time.
I believe the gentleman helping me was Brian, and the guy was absolutely phenomenal. Super professional, knowledgeable, patient, and not pushy at all.
The dress shirts I originally picked out were pinned together, so instead of just guessing my size, he had me try on another shirt to make sure everything fit correctly — breathable around the neck, enough room to move, sleeves long enough for my arms, the whole deal. You could tell he genuinely cared about making sure I looked good and felt comfortable, not just making a sale.
Then he got me set up on the EyeFit scan machine, which apparently now knows every measurement on my body better than I do. Neck, chest, waist, wrists, legs… I’m pretty sure DXL could identify me faster than the FBI at this point.
The funny part is he had such good taste and style that the shirt he grabbed for sizing ended up looking so good I bought that one too. So I came in for one emergency wedding shirt and somehow left with two shirts, all my measurements digitally stored for eternity, and a free pair of boxers.
Honestly, outstanding experience from start to finish. Huge thanks to Brian and the team at DXL for making the process easy, comfortable, and actually enjoyable.”
“I had an awesome experience at the Springfield Mall store because of your employee, Morgan. She was extremely helpful with all my many questions and listening to her with other customers, I was very impressed with her knowledge of the many items in your store. She was very friendly, polite and she taught me a lot! Thank you, Morgan!”
“I would like to thank a young gentleman that help me when I needed the help his name was Justin.They should have more good worker like him. Thank you for being so nice and helpful.”
“Amazing staff and selection! I cannot say enough good things about the staff. They are so friendly and helpful. I absolutely love the selection and you can’t beat the prices. I will definitely be back?”
“Thank you to Barbra at the Springfield Mall location for helping my mother find a style that she could feel confident and look good in. My mother has a very laid back style but you’ve upgraded her look flawlessly. We would have spent an hour looking but you came over, asked if we needed help and in minutes put it together. You listened and made sure she felt comfortable and heard. You put a big smile on her face and I couldn’t be more grateful. Thank you :)”
“The attention to detail is spectacular and the customer experience was phenomenal. Addressed me correctly and completely helped me out from beginning to end. Honestly one of the best experiences I’ve had in a long time. 10000/10000 would recommend to everyone and anyone looking for a suit”