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“I had an awesome experience at the Springfield Mall store because of your employee, Morgan. She was extremely helpful with all my many questions and listening to her with other customers, I was very impressed with her knowledge of the many items in your store. She was very friendly, polite and she taught me a lot! Thank you, Morgan!”
“I found a tremendous sale and then my sales rep Jodie shared the increased savings from the %off I already received on my phone and it was worth the trip! Thanks Jodie!! Great personnel will save retail because I still like to try it on!!”
“That girl needs a raise. Her name was Trish, and today while I was shopping in the store, there was another woman doing what sounded like a return, except she was missing a receipt or tag of some sort. I witnessed Trish handle this woman, who was yelling at her and another worker. She was cussing up a storm, yet Trish stayed polite and had more patience than one could imagine. I couldn’t help but look and overhear the whole thing because the woman was yelling so loudly. Working in retail, I know can be rough sometimes, and to see a woman working who had so much patience was incredible. I made my purchase and mentioned to her that she was amazing and handled it well. If I had to complain personally about anything from this location, it would only be that it was hot in the store, which they apologized for.”
“Miss Linda at the fragrances section was super cool. If ever I go back to this Macy’s, it would definitely be because of her. She was so helpful even though my English is not that great. Thank you.”
“I like it here. I buy a size up in petite and it's like they're tailored for me! I try and old buy off the sale rack though so I don't spend $$ I don't really have!”
“Came here on an impulse a while back because I’ve ever only been to one other Mad Rag store and that’s the one in 69th street and plus it’s a nice store with rather decent clothes for a pretty good price. I was not disappointed at all, they had a bunch of good clothing and the service was great, the staff was very helpful especially when it came getting down some of the shirts that were high up on the wall. Will be back again in the future!”
“Jewelry department personnel is awesome! Brought my wife a beautiful diamond ring/w insurance and she enjoys dropping it off to get cleaned. We're impressed with the protection service.👏👏👏”
10AM - 8PM
785 West Sproul Road, Springfield
Womens Clothing
“I buy online im very grateful with the responsiveness of this store. I unfortunately had an issue with my shipment, but it was resolved quickly and they were understanding of my concerns. thanks”
“Amazing staff and selection! I cannot say enough good things about the staff. They are so friendly and helpful. I absolutely love the selection and you can’t beat the prices. I will definitely be back?”
“The Manager Julian is always so helpful, i truly appreciate his great customer service. This location however seems to have limited inventory thats the reason im taking off one star.”
“I literally come every week I love all the girls who work here! They are so helpful and beautiful in n out especially the manager! LOVEEEEE THIS PLACE YALL NEEd TO GO”
“Manager Aubrey loves her job my daughter and I could tell. She went above and beyond while also being so pleasant and patient. My daughter being indecisive, Aubrey offered to put dresses on hold while also calling another store and putting that said dress on hold as well. No lines in the fitting room, a real personal experience. Will be returning throughout all 4 years of my daughter’s high school career ?”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“November 3, 2017 @ 4:50p.m -Quadir (closing cashier) was wonderful & cheerful. I had a large amount of items & two transactions, but the service was top notch & even when he was the ONLY ringer & a lines formed customers were directed to another cashier. I NEVER liked this plaza BUT I will visit this location Old Navy again. I also was given the old navy card user discount, military discount & Super cash w/ no hassle. Great service from Quadir.”