Verizon offers mobile, 5G home internet, and business services, with options to shop online or visit stores in locations like Pittsburgh and Pleasant Hills. Customers describe store experiences as excellent, with staff noted as helpful, knowledgeable, kind, super nice, quick, and efficient. Assistance includes setting up new phones, managing easy transitions, fixing account issues, and explaining add-ons without pressure. While some report service problems, such as lost connectivity or account errors, these are often resolved by in-store managers who fix issues directly. The business provides convenience through in-store pickup, free shipping, and same-day delivery. Many customers highly recommend their local Verizon stores.
Very helpful and knowledgeable associates. Not a long waiting time for assistance .
December 2023
Verizon Brentwood, PA Paul made the experience of updating a phone and taking advantage of the Apple watch offer. He was knowledgeable and helpful in guiding us to the best plan and coverage. He was a pleasure to work with - highly recommend him!
October 2023
I worked with Jeremy. He was very helpful very knowledgeable. I'm very kind. I'd recommend Verizon at the waterfront for an easy transition to a new phone. Four stars.
