“The entire team, especially Matt, is incredibly friendly and attentive to every detail. They consistently surpass expectations and go the extra mile to provide assistance. Postnet truly is a remarkable place for any business needs.”
“Left my IPad in hotel in Wilkes-Barre. Contacted UPS store in Wyoming, PA. John the manager, went out of his way, literally, to pick up IPad, package and mail it. Amazing customer service. Many thanks to John!”
“These guys were awesome, my order came on time exacly as they had scheduled. The guys were very professional, knowledgeable, very courteous throughout the whole process. They took care of the appliances as if t was their own. I am Very pleased and will most definitely use them and recommend them in the future.”
“After one of my sons more expensive gifts were delivered to two different addresses then mine finally it was safely delivered here and I was able to pick it up and now have it! The gentleman who helped was nice, and helpful, had to look through some things then he found it! The woman working there was very friendly/nice as well!”
“I took a friend here Saturday the 3rd of August about 10 minutes before closing time, and it took a long time helping her however they stayed open until they could help her, nearly 40 minutes after closing time and they were very nice.”
“The most pleasant experience I ever had in a post office was this one. The lady at the desk was so fast and kind. She knew everyone in lines names coming for their mail and had the line moving so quick. Wow kudos to her ? if everyone treated their jobs so great and their customers the world would be a better place! God bless her ?”
“The store is very very clean there are a lot of different accessories from pens to cell phone chargers to notebooks to every kind of packaging you could possibly want for mailing printing. There's even candy!!! They're even greeting cards!!!”
“A playset we ordered was delayed, and we had to reschedule delivery for the following week. I called once I saw the shipment had made it to Scranton and spoke to literally the nicest rep ever. She got a hold of the manager who was able to get our order on the truck that morning and we had it in an hour! She made my son’s day! The delivery driver was awesome and brought it up our gravel driveway!”
“This is a very impressive post office. It is so impressive that even I would be inspired to sit on the steps and paint Scranton from this vantage point on a sketch pad with a pencil. But what do I know? I’m just Tiffany. I’ve only gone to the Louvre Museum in Paris, France multiple times (most recently with my fiancé) and seen art students and scholars all over the city being inspired and living their best lives.
Wait, was I supposed to write “charcoal” instead of pencil because everyone hates writing with the wooden sticks? Grow up.”
9:15AM - 1PM 2 - 4:15PM
1812 N Main Ave Ofc, Scranton
Shipping Centers
“Good post office. The woman at the desk was just slightly short with me when I asked a question, and completely misunderstood my intent. She turned a corned after the interaction, though. Overall solid service and a well run location.”
“I recently visited the Wilkes-Barre Staples store and purchased cartridges for my printer. The sales associate was very helpful, and I sincerely appreciated her assistance.”
“It's tax Day. They only scheduled one clerk. At least that's all I saw while I was in line for 20 minutes. Thank goodness that clerk was Jim.
Jim is professional, friendly, and gets the job done. He knows what he's doing. Other people may have gotten flustered on such a busy day. But not Jim. He served every customer with consistent knowledge and friendliness.
I think my 20 minute wait could have been longer if not for Jim. Thanks for your hard work, Jim!”
8:30AM - 12PM 1 - 5PM
29 N River St, Plains
Shipping Centers
“This post office is very small and quaint. Can be very busy; outside the door lines. The staff is kind enough to apologize for the inconvenience of waiting. Staff is very friendly training new employees. Customer service is great.”
9AM - 1PM 2 - 5PM
1915 Memorial Hwy, Shavertown
Shipping Centers
“The clerk is a girl Friday! She is highly professional, knowledgeable & courteous to all customers. Each of us receive special!⭐️⭐️⭐️⭐️⭐️⭐️”
9AM - 1:15PM 1:45 - 3:30PM
200 Wyoming Ave, Wyoming
Shipping Centers
“Don't know what people are saying about the service. I had to ship back a package and the young lady started to ask me questions about the package. I told her I'm hard of hearing . She was so pleasant with me. I can't tell you how much it means to me . Erase all that negativity and give that place 5 stars.”
8:30AM - 4:30PM
910 S Main St, Taylor
Shipping Centers
“I went to Scranton Post office to get a post office box and a change of address and the clerk knew nothing and as a result I had to go to Taylor post office with the Clark gave me exactly what I was looking for when I was looking for it”
9AM - 12:30PM 1:30 - 5PM
122 Main St, Luzerne
Shipping Centers
“Everyone who works at the post office is friendly, and I never mind going there. Our regular carrier is great. We do have issues now and then when he's off. Our address is a little confusing, so I understand why it happens, just don't really like having to track down packages. My only other issue is that it's hard to get through on the local number. Still, I think they do a good job overall and everyone I've dealt with has always been very nice!”
“I went to mail a big box and the lady at the counter was so so helpful ,very positive and a true down to earth person ..I wish I remembered her name ..she was darker skinned with glasses ..what a beautiful person to have a transaction with at this post office .Thank You ..Sunshine ?”
“Was a little hard to find. But I found it! Dropped off my FedEx shipment because they couldn’t pickup until Monday and it’s Friday. Love drop off process. Very simple and nice person at the counter.”
“I live on Alder st and I asked our mailman his first name today and it is Matthew He is such a kind caring young man He should be recognized for the wonderful young man that he is I do hope he stays on my route His parents should be very proud Thank you Patricia Evanits”
“Such a great place and it’s because of the workers. Gabe, Jeff, Chris, and the rest of the crew get you in and out of the store quick and take care of all of your shipping needs. Always an enjoyable experience.”