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“I had an outstanding experience thanks to Bassel Hayek, one of the personal bankers there. He was incredibly polite, professional, and went above and beyond to help me with my banking needs. From the start, Bassel made me feel welcome and took the time to explain everything clearly and honestly, which really built a sense of trust. It’s rare to come across someone who combines professionalism with such genuine care. Honestly, if anyone at the bank deserves a bonus, it’s him!”
“Working with Philipp Solovyev was an absolute dream. From step one, he was there to clearly explain every part of the process and answer all my questions with patience and professionalism. He handled everything efficiently, and thanks to his expertise, my mortgage was approved smoothly and stress-free. I truly couldn’t have asked for better support—Philipp is the best in the business!”
10AM - 4PM
5180 Chem. de la Côte-des-Neiges, Montréal
Banks
“I had a wonderful experience at this Scotiabank branch. The staff were incredibly friendly, knowledgeable, and efficient from the moment I walked in. I was helped quickly, and every step was explained clearly and patiently. You can tell the team here truly cares about their clients and knows their work well”
9:30AM - 5PM
1130 Sherbrooke St W unit 100, Montreal
Banks
“This branch really sets the standard when it comes to banking services. Professional, knowledgeable and caring staff. Special mention to Vanessa who assisted me twice including when I was a new arrival to Montreal. She had a very welcoming and pleasant persona . She really took the time to listen to my issues and was able to solve them promptly and accurately. 10/10”
“I received excellent service from the front desk employees and the branch manager: Kyle Almeida. I had a problem with the BMO service: head office. Mr. Kyle welcomed me twice as if I was a customer of his branch. The second time, he remembered my file 3 months after having processed it. I am impressed by this small branch which is very efficient. I showed up at other banks that were bigger than this one, which was much less efficient with more employees. Thank you to Mr. Kyle and his team for your work and your patience!”
“I want to congratulate the branch team. Since day one of joining the BMO family, manager Cecilia Rodriguez has been very kind and professional in her work. She has formed a charismatic, friendly, and professional team with the ability to clarify any questions or issues I may have. Thanks to Salma Bekkouche, Eduardo LaFrance, Hualong Liao, and of course, Ceci, for building such a solid team. Kind regards to all of you.”
9:30AM - 4:30PM
8955 Av. André-Grasset #201, Montreal
Banks
“(Translated by Google) I salute the professionalism of Mr. Noureddine Anisse, financial advisor at the Desjardins Saint-Sulpice service center. Everything was clear and well planned.(Original)Je salut le professionnalisme de M. Noureddine Anisse, conseiller financier au centre de services Desjardins Saint-Sulpice. Tout a été clair et bien planifié.”
“Last week I had some issues with my cards, went to this branch and an employee named Lydia was there to help me. She was really kind and solved all my doubts and issues in a very professional, and efficient way. Very happy with the bank and the way they take care of us clients.”
9:30AM - 5PM
1255 Rue Berri, Montréal
Banks
“Superb meeting this Tuesday, December 6 with Anaïs Gopaul and her colleague Emma Plaza.They are both very kind and very professional.Anaïs opened a joint account for us, ordered credit cards, answered all our questions. And even when she didn't have the answer to a very complex question, she called the appropriate department to get it.We feel that Anaïs is a dedicated and very professional person for her clients. It's really rare to have such a gifted advisor. Thanks again!Lesly Gallardon and Yannis Calt.”
9:30AM - 5PM
13135 Boul Gouin O, Montréal
Banks
“The teller who served me was so polite, patient and helpful. He took care of all my issues, looked up all the information I needed and helped me cancel a card. This young man is an asset to the company. All of their employees should be trained to be like him.”
9AM - 6PM
525 Av. Viger O Suite 100, Montreal
Banks
“I had an excellent experience dealing with Pamela Lespinasse-Valentin. Unfortunately i couldn’t send a survey so i would like to recognize that here. Thank you Pamela. Wonderful dealing with you”
9:30AM - 4:30PM
437 Rue Saint-Jacques, Montréal
Banks
“Outstanding.
My wife and I were just settling in Montreal from overseas. We were looking for specific international service and with dedicated customer team.
Really impressed by the service from Mr. Wilson who excellently guided us through the different steps and imediately understood our specific needs. Many thanks also to Mrs. Anastasia and the rest of the team. Happy to be onboad now.”
“The Old Montreal BMO main branch is a beautiful, historic institution in an unbeatable location. Its heritage building, multilingual staff, and the added bonus of the BMO museum make it more than just a typical bank, it’s part of the city’s history.”
9AM - 5PM
2597 Rue Beaubien E, Montréal
Banks
“(Translated by Google) I am lucky to be served by Elise Lambert, I received more than excellent service, I thank you again for sharing your information and the time you took to explain everything to me in detail.Thanks again !(Original)Jai eux la chance detre servis par Elise Lambert, jai recus un service plus qu'excellent, je vous remercis encore de votre partage dinformations et le temps que vous avez pris pour tout mexpliquer tout en detail .Merci encore !”
10AM - 5PM
5070 Av. du Parc, Montréal
Banks
“Always a pleasant and efficient visit. You can see that everyone works effectively together to get through the queues of customers. Despite working and living closer to other BMOs I choose to come here because it is always a good experience.”
“(Translated by Google) Thank you to the young person at the reception who gave me very good advice!(Original)Merci au jeune à l'accueil qui m'a très bien conseillé !”
“I was treated extremely well at my branch from the helpful seciuty lady to the banker helping me. I also have a Private Banker there as well.
Every Time I go there I'm very well Treated and I'm always Greatfull”
“They came from Ukraine. They were urgently looking for a bank to open a deposit card. Only Laura Changwen from this bank was quick and professional to help and explain everything. We thank her very much.”
9:30AM - 5PM
1101 Mont-Royal Ave E Estate, Montreal
Banks
“Whilst I can't give BMO in general a good review, this branch definitely came through for me. After losing my online banking access 3yrs ago I have been trying to access my account from overseas. It was getting to the point that I was seriously considering flying 24hrs back to Montreal to get it sorted. As a last ditched effort, I asked a friend to walk into a branch for me. She was able to go on a Saturday, which made it a lot easier for her to not have to take time off work and much easier for the time difference so I could be on the phone. Within 15 mins, Paul had clear next steps, and a week later my savings was received by my overseas bank. The relief of having this resolved is immense. Such a great experience. It's just disappointing it took this action and 3years to resolve my issue.”
9AM - 6PM
2959 Rue Sherbrooke Estates, Montreal
Banks
“Seeing the reviews, I left for this branch with a lump in my stomach, but my experience was very pleasant, I was warmly received, they took great care to explain everything to me and help me in my efforts”
9:30AM - 5PM
5185 Park Ave, Montreal
Banks
“Mrs. Georgia is a true professional working over here. She was always helpful about my complicated operations, super experienced and very detail oriented person. She has also opened my safety deposit box to protect my valuable metals very quickly, and transferred my down payment to the notary for my Scotiabank Mortgage product attentively, always informed me properly in many of my visits to the branch.
She was also very kind at all time, and the coffee they offered me in the branch while I was waiting, was (literally) the very best one I have ever tasted in North America.”
9:30AM - 5PM
7189 Newman Blvd, Montreal
Banks
“Honestly one of the best experiences ive ever had dealing with BMO, i had the pleasure of meeting Mr. Tyrell who gave me excellent advice and helped me through all my banking needs, would definitely recommend :)”
9:30AM - 5PM
2157 Guy St, Montreal
Banks
“What makes a bank branch stand out to me are the front counter customer reps. And at RBC's Guy St. branch, I've been lucky to have Jade assist me the last few times. She's great at solving problems, she's efficient, and she's kind. Other staff here are also conscientious, which makes it a pleasant branch to visit.”
9:30AM - 5PM
2650 Victoria St, Montreal
Banks
“(Translated by Google) Always received good service at BMO. Although I was disappointed when opening my account with BMO. There was a promotion and no employees told me that the promotion was only for online account openings (internet). Despite that, I'm still happy to be a BMO customer. Especially since my mother worked for BMO for decades. Thank you BMO employees. The only thing I find deplorable is customers who purposely extend their visit to BMO while it's extremely hot outside and other customers are melting in the beating sun. Still, I'm a happy BMO customer. Especially since my mother worked for several decades at the branch of C.S.L. I find it extra deplorable those who leave negative comments about BMO. They are there to help us. BMO is an excellent bank compared to many other banks where I was a customer. There are some banks that deserve negative reviews but not BMO. I'm glad BMO is going to put contactless payment up to $250.00. I find that great. I regret that there are people who leave negative comments about BMO, which I find to be an excellent bank. In addition, it is stuck on the IGA, JeanCoutu, metro plus and Maxi. Many thanks to BMO. 1/11/21. I used contactless payment for the first time for a transaction that exceeded $100.00. A big big thank you to BMO. I find the maximum limit of $250.00 for contactless payment practical. Especially because of the Covid pandemic. Visit on 11/2/22: for the very first time I was disappointed with the waiting time to be able to access a bank teller. I had a deposit to make and my feet and legs hurt badly. I felt like the only customer in the branch was extending her visit. in addition he had 2 other employees apart from the cashier who took care of the client. I had to make my deposit using the ATM which I didn't like. I prefer to make my deposits at the counter.(Original)Toujours reçu un bon service à la BMO. Même si j'étais déçu lors de l'ouverture de mon compte chez BMO. Y avait une promotion et aucun employés(es) m'avait signifié que la promotion était seulement pour les ouvertures de compte en ligne(internet). Malgré cela je suis toujours aussi content d'être client de BMO. Surtout que ma mère à travaillé pendant des décennies pour BMO. Merci aux employés(es) de la BMO. La seule chose que je trouve déplorable est les clients qui font exprès pour rallonger leur visite a la BMO pendant qu'il fait extrêmement chaud dehors et que les autres clients fondent au soleil battant. Malgré tout je suis un heureux client de BMO. Surtout que ma mère à travaillé plusieurs décennies a la succursale de C.S.L . Je trouve cela extra déplorable ceux qui laissent des commentaires négatifs sur la BMO. Ils sont là pour nous aider. BMO est une excellente banque comparé à bien d'autres banques où j'étais client. Y a certaines banques qui méritent les commentaires négatifs mais pas BMO. Je suis content que BMO aille mis le paiement sans contact à concurrence de $250.00. Je trouve cela génial. Je déplore qu'il y aille des gens qui laissent des commentaires négatifs sur la BMO, que je trouve que c'est une excellente banque. En plus qu'elle est collée sur le IGA, JeanCoutu, métro plus et Maxi. Merci beaucoup à BMO. 1/11/21. J'ai utilisé pour la première fois le paiement sans contact pour une transaction qui dépasse $100.00. Un gros gros merci à BMO. Je trouve pratique la limite maximale de $250.00 pour le paiement sans contact Surtout à cause de la pandémie Covid. Visite du 11/2/22: pour la toute première fois j'étais déçu du temps d'attente pour pouvoir accéder à un caissier de la banque. J'avais un dépôt à faire et j'avais très mal aux pieds et aux jambes. J'avais l'impression que la seule cliente dans la succursale prolongeait sa visite. en plus il avait 2 autres employés(es) à part le caissier qui s'occupait de la cliente. J'ai dû effectuer mon dépôt en utilisant le guichet automatique ce qui m'as déplu. Je préfère faire mes dépôts au comptoir.”
9:30AM - 5PM
1155 René-Lévesque Blvd W, Montreal
Banks
“The first day I went to the bank the impression was negative but today the same staff was extremely respectful, helpful and polite. Congratulations life is constant improvement ❤️”
9:30AM - 5PM
1951 Rue Beaubien E, Montréal
Banks
“A less crowded branch to compare with other RBC offices around the area ( probably because it is not next to a metro station :D)
The staff are very acknowledgeable. Just make sure keep 2 types of ID with you all the time, just in case they need to verify or proceed further.”
“I work in the same building as this branch, so it's very convenient to get there during my breaks. I always receive excellent service from my advisor Mr Wan who is available, attentive and efficient. Additionally, security guards are on the lookout, which is reassuring.”
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“Genuinely one of the best td branches ive ever come across. Every representive there has always helped me and dealt with the matters i needed taken care within a matter of minutes especially Martin.(Big shoutout to Martin very chill n diligent guy).”