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“Jay!!! Thank you so much for getting this problem fixed within 20 minutes the corporate 800 service couldn't the young man yesterday couldn't as well only due to lack of experience..which I'm sure he'll learn under you and Ed's tutelage......
-----you Jay - identified - advanced - and conquered the issue!!!
ZERO POINT ZERO HASSLE!!!
THANK YOU SO MUCH!!!!
Ed is awesome too!! 🎊 congrats on the baby!!!
Xo
Lance”
“Everyone there is very knowledgeable and compassionate
We are in our 70s and every time we go there they are very patient with us.
They are the best!”
“My phone had a terrible mishap. So I went to get new phone. My worry was all that I had stored would not come back. Shawn V helped me so much. Everything came back and he was very experienced in what he does. Thank you so much.”
“I was assisted by Tabby at the North Main Street store today. She was very helpful and professional, a real pleasure to work with. She put me at ease and helped with everything I needed exceptionally well. I left extremely satisfied with the service, happy to have a phone to send to my son all set up and ready. Thank you!”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“I had a fantastic experience at this T-Mobile location! The staff was super helpful and friendly, making sure I got the best plan for my needs. The store was clean and well-organized, which made shopping there a breeze.”
“Some people seem to be having issues with their service. I have lived in downtown Bristol for 7+ years now and have used only i3 Broadband (started off as another company) and I haven’t had any issues at all. I have only moved once though. I bought a arris modem/router combo from the previous company and it has worked since. The price has been better than Cox, which is a big plus. Maybe the issues people are having are location/house related?
Update: I moved and started using the i3 Broadband supplied modem/router rather my own since it was getting old. I am getting WAY better internet speed/latency now, but I am seeing the same random internet drops that others are seeing. I have a feeling that it’s the plume router that is causing the issue.”
“Jordania was absolutely amazing! She was very sweet and I noticed she was helping others a lot. She definitely knows what she is doing. This location is very very busy so you do have to wait, but the service is excellent.”
“On 7/11/2026
I went to my Verizon store at Providence Place Mall . I was in knots after I pressed wrong buttons on my phone and it was no longer working properly.
Courtney B. assisted me and addressed
the problem and in,
10 mins my phone was working perfectly and I was in heaven. Thans Courtney!!!”
“Zijad was absolutely amazing he was super patient and helpful. I highly recommend this location for their professionalism and accommodating atmosphere. If i could rate 10 stars i would!”
“I've been a customer at this location for three years after moving to the area. I have my phone, WiFi and cable TV with them and couldn't be happier. I recently purchased a new phone and did something to it that I couldn't figure out. Yesterday I went to the store to ask them to take a look at it the agent Reinaldo was absolutely fantastic I explained the problem to him and he then took it the lady that corrected my phone. I'm just so thankful for their assistance and excellent Customer Service. Thanks to all of you.
.”
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“Fantastic experience! Even though I had purchased my phone from a different store Edwin was kind and helpful. Solved my problem. I highly recommend this store and Edwin.”