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8:30AM - 5PM
2419 Hartford Ave, Johnston
Internet Service Providers
“10/10 experience, i had to take a minute to write this review before i even pull out of the parking lot. entire staff was friendly, efficient & fast, cracking jokes with customers and one another. Frank helped me personally, and was an a solute delight, but it needs to be mentioned that everyone in store was wonderful. thank you!”
“Prompt service, friendly, helpful. Arriana G helped me the last two times I went in and I was in and out within 10 minutes. She’s knowledgeable, professional, and a great representative for T-Mobile.”
“Had a great experience with Jonathan at the Boost Mobile store on Lonsdale Avenue. Just bought a new iPhone 15 and took it to the store for activation. There was some difficulty because my service is through Boost Infinite which is somewhat different from the regular Boost Mobile. Jonathan opened a chat with customer service and got them to send me an e-sim which allowed me to activate the new phone. Really appreciate the time he took to do this even while dealing with other customers.”
“Ishshah is so pleasant and helpful, she made sure she went above and beyond to make me happy with my purchase, she was just so sweet and had a smile on her face and just had great interaction with my family she made us feel so welcomed! I definitely will not ever go to another store!”
“Greeted cordially and welcomed. I returned the equipment quickly. They even held the door open for me on the way out. Many people rate the cable industry poorly on customer service. I did not see any evidence of that on my visit.”
“It’s refreshing to have a person in one of these store that cares and knows what he’s doing.
Came in with my phone that was clogged up with spam apps. Thought I was going to have to give up and get a new phone (almost ready to take a deal from another carrier), but Jared was GREAT. He was patient and efficient and got rid of all of them with no trouble.
Hang on to this guy.”
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“Jordania was absolutely amazing! She was very sweet and I noticed she was helping others a lot. She definitely knows what she is doing. This location is very very busy so you do have to wait, but the service is excellent.”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“I had a great experience at Verizon setting up a few new phone plans. Our associate was very kind and patient with us when trying to find the correct account information. I think her name was Yonny. Great customer service!!”
“I have had T Mobile for over a decade. Recently we upgraded our plan and we went to a different store. That store was a retailer not this store but I wish I had. Mistakes were and customer service at tmobile was atrocious. Over the course of 2 weeks and phone calls totaling close to 6 hours and no follow through from T mobile customer service reps I came to this store as a last option. Chris Brown and the manager of store Cris jumped on the phone with tmobile, resolved the situation and made sure everything was handled properly. They finally resolved the situation. I am staying with T Mobile bc of these two and the only location I'll ever do business with is here. Thank you both. From someone who works in sales you both are top notch in resolution and customer service.”
“great service, talking to someone on the phone is a waste of time. I went to the store and got much better service. Go there all the time now, will not even try calling them on the phone.”
“Jose Pena was an incredible help in setting up our Cox Mobile. He was patient, thorough, and transparent during the entire process. We have never had better service at this location.”
“We had signed up over the phone for three new Verizon cell phone accounts +3 iPhones. I cannot begin to tell you about the aggravation I had trying to set these iPhones up and then to add insult to injury getting a bill before we were even ported in to Verizon and the bill was double what we were told. I spent countless hours over 4 days, talking to various reps over the phone and visiting a local store. Four days later at wits end I ended up at the corporate store on 399 Bald Hill Rd. in Warwick. Christopher Rogers went above and beyond to rectify this entire situation because I was literally about to go to the Attorney General’s office. Patience and understanding through it all, he spent probably 3 hours with my parents and I straightening everything out. Devon also helped out because there were many many issues with this whole situation.
I feel it is Important to let the powers that be know what outstanding employees they are.”
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“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”