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8:30AM - 5PM
2419 Hartford Ave, Johnston
Internet Service Providers
“A year or so ago someone went to this store and tried to buy 4 iPhones and an Apple watch but the manager called me, I was in a meeting, so he called my wife but she was teaching a class so didn't answer, the manager then tried my daughter's number but again got no answer. I was frustrated at the time but now applaud the managers efforts.”
“Ariana was beyond kind and helpful to me when switching to my new phone. I can’t begin to tell you how wonderful she is! She was patient and thorough explaining everything! Just amazing!! Went above 5 stars in my book!”
“Had a great experience with Jonathan at the Boost Mobile store on Lonsdale Avenue. Just bought a new iPhone 15 and took it to the store for activation. There was some difficulty because my service is through Boost Infinite which is somewhat different from the regular Boost Mobile. Jonathan opened a chat with customer service and got them to send me an e-sim which allowed me to activate the new phone. Really appreciate the time he took to do this even while dealing with other customers.”
“Great experience dealing with the New Manager Rosie! She is the best! Was clear with my promotions and helped me get my daughters some new tablets! Definitely my go to place when I’m in Providence”
“Greeted cordially and welcomed. I returned the equipment quickly. They even held the door open for me on the way out. Many people rate the cable industry poorly on customer service. I did not see any evidence of that on my visit.”
“The Providence Mall T-Mobile store manager, Barbara and the store staff are the most respectful people that you could find in the T-Mobile stores around Rhode Island. I bought a phone from a store on bald Hill in Warwick and I wanted to return it back, but the Rep in the store did not want to help me he just didn’t care. I called costumer care and They lead me to the store in Providence Place Mall. These guys are amazing. You can trust them and you can definitely come here to buy from them rather than going to stores that will not help you when running into a problem in the future. This is the place where you Mobile phone problems will be all solved. Barbara the store Manager is five stars she is absolutely amazing, thank you Barbara for your help.”
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
“If I could give Gyashi 10 stars, I would. My iPhone 11 needed an upgrade ASAP. Walked in and Gyashi helped me upgrade in under 30 minutes. Fast service, attention to detail, expertise knowledge, and walked out satisfied. Thanks again Gyashi!”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“I had a great experience at Verizon setting up a few new phone plans. Our associate was very kind and patient with us when trying to find the correct account information. I think her name was Yonny. Great customer service!!”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“great service, talking to someone on the phone is a waste of time. I went to the store and got much better service. Go there all the time now, will not even try calling them on the phone.”
“Janisse was phenomenal in working with me about a misplaced cell phone and the Find My app capabilities. Super professional and attentive so be sure to hire more people just like Janisse!”
“Jose Pena was an incredible help in setting up our Cox Mobile. He was patient, thorough, and transparent during the entire process. We have never had better service at this location.”
“Went in Thursday November 30th with my iPhone that I can only described as being possessed. Siri was talking like she was a layer In an ad for a used car dealer and I could not use my touchscreen. Was greeted at the door by Jesse and another gentleman and they were able to get me back into my phone extremely fast. Awesome guys all around thanks again Jesse!”
“Amy and Dexter are phenomenal- they were fast and efficient leaving me happier than expected when I switched from t-mobile (who won't help even a dying soul) and I was so happy I did the switch”
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“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”