Banks in North Smithfield, RI

“For some odd reason, whenever I step into a traditional bank, I can't help but feel intimidated and marginalized. (in a nasal, high-pitched voice) "Sir! You have to run your ATM/Debit card through the machine and enter your PIN before I can help you." Yeah, right... NOT SO at Navigant! I've been using the same branch for a while now and I barely ever get asked to provide my ID, let alone run my ATM card (which I almost never use, Especially when I have a line of people behind me who could possibly See my PIN being entered!) In other words, the employees recognize you and treat you as an equal! Personal. Informal. Relaxing. These are three words I'd NEVER use to describe an old-school bank, but they describe perfectly a credit union such as Navigant! The only criticism I have for this branch is that the parking lot is tiny and badly designed and not terribly navigable. (see what I did there?) Been a member since they started out as Dexter Credit Union back in prehistory (before cellphones)!”

“Can I just say that the citizens branches are disappearing, and its impossible to find a branch where you can talk to an actual person. The downtown Providence branch is HORRIBLE, 0 STARS. The tellers think they are elite because they work downtown and they treat people as if they are worthless, I drive OUT OF MY WAY 20 MIN for the N Smithfield branch! The tellers are helpful, friendly, and they never keep you waiting. They are professional and most importantly.. they are NOT MACHINES!! Only reason I'm still with Citizens!”