Banks in Smithfield, RI

“Matt was very helpful, friendly, and attentive. He was knowledgeable and even helped me fill out a form I was confused with in relation to opening an account. I had a great experience working with him!”

“Elizabeth Shippee was wonderful, and I highly recommend her services. After many years with Santander, I decided to close my checking account and move to a different bank with an interest-bearing account. Unfortunately, I later discovered that a Zelle transaction that appeared to have been completed had not actually gone through, and I didn’t realize it until after my account was closed.
Without going into all the frustrating details, I spent multiple hours on the phone with Santander customer service trying to resolve the issue and recover my funds, but I was unable to get a resolution. As a last resort, I went into the branch to see if someone there could help.
Liz took the time to listen, gather all the details, and made it her mission to help me get my money back. After nearly 2.5 months, the funds were finally refunded to me. I truly believe that if it weren’t for Liz’s persistence and dedication, I would not have recovered my money.
She went above and beyond, and I’m incredibly grateful for her help and professionalism. I think she deserves a raise!”

“We had a great experience with Candi Morillo at the Smithfield branch. She was extremely patient in helping an elderly woman understand how to use online banking. She took her time to let us practice to ensure we knew what to do. Candi has excellent customer service skills, is knowledgeable, and very kind.”

“I've been a customer for a few years now and am happy with their service. Usually quick in and out when I do need to go in person. Always someone there when you have an account problem or need to solve any issues and they are resolved quickly. Plenty of parking, but this location on busy route 44 can be tough getting in and out at busy times. There is location close by in North Providence on Miserable Springs Ave. My only issue is that this is a Ri based credit union and access to their ATM's is limited. So expect a fee if you're using other ATM's.”