Home Improvements near North Smithfield, RI

“Suzanne's (garden center) behavior was completely unacceptable and was, without question, the worst customer service I have ever experienced.

Our group was working with dogs, and instead of approaching the situation professionally, Suzanne immediately became rude, confrontational, and disrespectful. She spoke to us as if we were causing problems when we weren't. There was absolutely no reason for the hostility or the way she chose to address us.

What makes this even worse is that management told her explicitly that we were allowed to be there. That says everything. This wasn't about enforcing store policy—it was about someone on a power trip who chose to be unnecessarily nasty and disrespectful.

There is a professional way to speak to people, even if there are questions or concerns. Suzanne failed at the most basic level of customer service. She embarrassed herself and reflected poorly on Lowe's. If management values its customers and community relationships, they need to ensure employees understand that being rude, demeaning, and hostile is never acceptable.

I sincerely hope no one else has to deal with the treatment we received from Suzanne and I sincerely hope she is reprimanded appropriately for her behavior. Everyone in our group is a regular lowes customer and many of us are Lowe's pros and contractors who do the majority of our company purchases through lowes as well.”

“Providence Glass did an excellent job replacing my shower door. They were quick to respond and performed a fine installation. Everyone was friendly and very professional and I now have a perfect , new , shower door.”

“Knowledgeable and personable. If they don't know the answer they have no problem pointing you in the right direction. They're always my first stop for any plumbing needs.”

“On February 3, 2023, Friday evening, which was the coldest night of the year (-9 Degrees Fahrenheit) I had a major plumbing problem. After taking my shower and turning off the Symmons Temptrol control valve, hot water kept running (not dripping) and I had no shut-off valves in proximity to the shower to stop the hot water back flow. Back in 2010 I purchased a high efficiency boiler from Bruce at Ardente Supply Co. which has an indirect hot water tank associated with the boiler. I was fearful to shut down the boiler while attempting to fix the problem since the boiler provides both space heat and domestic hot water. The next day, February 4, 2023, Saturday, the overnight temperature was the second coldest night of the year (-2 Degrees Fahrenheit) and I still could not do anything to stop the hot water siphoning from the boiler. After two days of record setting temperatures and another day, Sunday, that the problem could not be addressed, I decided to call Bruce at Ardente supply on Monday. Bruce has helped me over the years addressing both electrical and plumbing problems with my boiler and supplying various plumbing parts for a number of home remodeling jobs. After discussing my siphoning problem with Bruce, he told me what I needed to do to secure boiler operation and how to rebuild my Symmons Temptrol shower valve. I do not know what I would have done if Bruce did not come to the rescue. Bruce, your expertise in HVAC is truly exceptional and I feel that my experience might help someone in the community with a similar or any heating/plumbing problem. Bruce, kudos to you... Rick P.”

“I am satisfied with the job except for 2 items.
One interior
door won’t close with the new carpeting installed.
I am unable to fit mats at my two breezeway doors so I can’t wipe my feet coming in from outside.”

“The prices are great in this election is incredible. If you’re any part of the outdoors or farming, you’ll find this place a great addition to your opportunities.”

“Such a fantastic place to find everything for my gardening and pet needs! The staff is always super helpful and friendly, making each visit a pleasure. I love the variety of products they offer, from farm supplies to outdoor gear!”

“08/14/26 @ 7:30pm...Jaden was an excellent help with cutting the plywood and also assisted us with loading the truck. He was very personable, always saying, “Have a great night,” and consistently asking if we needed any additional help. He has a great attitude and provided outstanding customer service. We truly appreciated his help!”

“This store really does have the best customer service team. ⭐ Every time I come here, I don't have to take 2 steps before a very friendly and knowledgeable employee is there to answer my questions.

Apparently, they are also multi-talented...I was blown away by this freehand painted lion, which I found in a corner and was informed one of the team members painted.”

“staff helpfull - I was buying floor polish for hardwood floor and compared the price to Home Depot - they were the same price. The times I have gone there I have always found what I needed. Tip, IDK if they still have scratch and dent items like refrigerators but I know someone who was not aware of it and bought a refrigerator at a phenomenal price. It actually was in pretty good shape so if you need a second hand item for basement, garage etc. ASK!”