TCC N Smithfield is a Verizon authorized retailer offering phones, wireless service, tablets, and Verizon home internet with Verizon network coverage and 5G service. The store is highlighted for its award-winning customer service. Multiple reviews specifically praise the staff for being excellent, outstanding, polite, helpful, knowledgeable, professional, informative, and patient. Employees are noted for calmly explaining solutions, providing great customer care, and making processes easy and stress-free. One reviewer called a representative the epitome of what a customer service person should be. The location is strongly recommended, with proceeds from purchases going toward the local community.
Many thanks and recognition to Trinity at this location! Due to NUMEROUS internal Verizon errors I had to make SIX trips to this store!
On each occasion I was fortunate to deal with Trinity who took the time and interest to facilitate the many things necessary to undo the Verizon errors. She’s a gem.
July 2024
Second time here at this store. Mike is an excellent employee. He helped us set up my daughter's WiFi months ago, and today with my new cell phone. Outstanding young man. So polite, helpful and knowledgeable.
July 2024
Andi is very professional! He takes his time to explain everything to us.
