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“Ishshah is so pleasant and helpful, she made sure she went above and beyond to make me happy with my purchase, she was just so sweet and had a smile on her face and just had great interaction with my family she made us feel so welcomed! I definitely will not ever go to another store!”
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“Many many thanks to Neet. She has so much patience with people who really don’t understand technology. I have to say she was so kind. Understanding and just a wonderful person. Thank you Neet for helping me out with my new phone ??”
“Greeted cordially and welcomed. I returned the equipment quickly. They even held the door open for me on the way out. Many people rate the cable industry poorly on customer service. I did not see any evidence of that on my visit.”
“I had accidentally bought the wrong charger and the employee Renato was kind enough to help me out he had a great attitude and was extremely informative and patient. give that man a raise !”
“Jordania was absolutely amazing! She was very sweet and I noticed she was helping others a lot. She definitely knows what she is doing. This location is very very busy so you do have to wait, but the service is excellent.”
“I had a great experience at Verizon setting up a few new phone plans. Our associate was very kind and patient with us when trying to find the correct account information. I think her name was Yonny. Great customer service!!”
“I have had T Mobile for over a decade. Recently we upgraded our plan and we went to a different store. That store was a retailer not this store but I wish I had. Mistakes were and customer service at tmobile was atrocious. Over the course of 2 weeks and phone calls totaling close to 6 hours and no follow through from T mobile customer service reps I came to this store as a last option. Chris Brown and the manager of store Cris jumped on the phone with tmobile, resolved the situation and made sure everything was handled properly. They finally resolved the situation. I am staying with T Mobile bc of these two and the only location I'll ever do business with is here. Thank you both. From someone who works in sales you both are top notch in resolution and customer service.”
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“Jeff O and Chanel were exceptionally helpful. Jeff spent over an hour helping make sure my family got the best plan we could, calling hotlines and taking care of everything we needed. He and the staff were patient, understanding, and kind throughout. Truly great service!”