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“Max, the customer service representative gave fast and efficient help. It was so easy to switch my phone, because he knew what he were talking about. I was able to have a friendly conversation with him and I really appreciated that! Thanks!!”
“Love this ZAGG kiosk. I go there every time I need a new glass screen protector. I don’t trust any other brand. The people who work there are so nice and really care about getting the glass protector on my screen perfectly. They also never push me to upgrade to a more expensive protector than I want and are great about giving me discounts as a returning customer. Will stay loyal to these guys.”
“I went to help solve a issue with my phone, and have a new line the guy was very patient. He help understand everything and resolved the issue,and have new service”
“Argenis literally left the store to go to another store to get the exact phone my daughter was looking for. The BEST Customer Service I’ve ever encountered at an AT&T store. Thank you Argenis!”
“Noah and associates in the AT&T store were professional, experienced and personable. I recommend the Lincoln RI store to anyone. Thank you for everything!!”
“Stopped in today because I heard rumors about the elusive Labubus being sold here. Selection was great, and as much as I would love to gatekeep them for their amazing selection the guy working there today was so friendly and helpful that I had to share! He was assisting another family when I came in but still greeted me warmly and offered me help after they left. 100% authentic Labubus, definitely check it out!!”
“Came to get my note 20 ultra fixed do to water damage and Ken checked my phone out and fixed my phone out and everything came out excellent definitely recommend the place”
“Major phone issues for a few days, dreaded going to the phone store because of the How long it takes. Walked in was greeted by Frankie taken care of. He took care of a few other customers. In the meantime I was out of there in an hour a new phone lower bill great Shop they’re running over there.”
“Quick fast service if you cannot get a phone through a traditional phone service this is the place for you my son got a phone we were in and out within 30 minutes very very busy so do plan your visit as it could take up to an hour all you need is a bank card to receive a phone on credit with a 50-$120 deposit”
“Hey, come check these guys. I did great nice smoke Proto easy asses open space friendly PO 100% American man. I’m here. I’m chilling chilling everything is just nice. Welcome.”
“I’ve had At and T for 10 years, and I almost cringe every time I have to visit a store because I never know what I’m going to get. But I will tell you, Michael in this location not only knows the products and services and can multitask like a champion, his attention to his customers and ability to provide excellent service while keeping it real about what to expect is quite impressive. Because of that, I am writing my first ever cell phone carrier review. Kudos to you Michael! Keep up the good work!”
“First time ever at this location. I live on Federal Hill and have gone to Dorrance St location for many years. Close to me and in my travels + they have a kiosk to self-pay yr bill without waiting for a rep. That said, I work in Johnston (Killingly St/Hartford Ave) and went to this nearby location because
my 2025 Moto 5G phone got stolen. Went in w/a previously active T-mobile Samsung Galaxy phone and was able to keep my same ph# and activate without my original SIM card for less than $100 including transfer fee, new SIM card + paying my monthly bill. The employee on shift, Dilia, was working alone and had 3 customers waiting when we walked in. All I can say is she treated every customer before me, and then myself included, with the same level of customer service that most companies advertise but rarely actually deliver. I personally witnessed these transactions and was highly impressed with how thorough she was with two older customers that obviously didn't grow up with a cell/smartphone and get stuck sometimes. She made sure they understood the steps she took to help them and that they truly understood and could do it themselves. She listened to my situation and seamlessly processed the activation of a phone I didn't even buy at her store. It was a multi step process with calls to MetroPCS and confirming the compatibility of my 'foreign' phone with Metro/T-Mobile's network with clear and understandable, transparent language and possible complications. In the end, she was able to get me back online for much less $ than I expected and wad totally worth the waiting time. I told her i would definitely be coming back to this store when/if I need a new phone or any issues I have in the future.
Dilia is a top notch employee who noticably takes pride in giving great customer service and helping your existing + future customers and making sure they leave the store MORE than just satisfied. I saw what I know from my own work/life experience as 'above + beyond' the standard service. GIVE THIS GIRL/LADY A RAISE! She's worth it.”
“A few weeks ago, I went to cellular mobile services and Met Stephanie we talked about the phones specially, the one I needed. I went back yesterday and purchased my phone with Stephanie. She was amazing. Listen to what my needs were and wants. Her customer service was impeccable. I highly recommend anyone who’s in need for a phone or any services to go and see her. It was a pleasure. Five stars to Stephanie.”
“I recently having been with att for 20 years had enough of their poor customer services went here for a new phone and service provider...Abigail tosches .was an amazing asset to Russell cellular. Having solved a complex issue with the best professional attitude and knowledge .I'm so satisfied with this experience.....I will be a customer for a long time I'm sure. Thank you verizon .Russell cellular and especially abigail...give her a raise she earns it!”
“Ordered 2 Galaxy S26+ on website, and got them quickly. Went to Lincoln location, and was greeted by Luis. He was professional and polite. He took great care of my wife and myself. Switched over phone info very easily. I would highly recommend visiting Luis at the Lincoln store! Awesome job sir. Ty!”
“Kinan did a wonderful job today helping to make my new phone work correctly. It only took a few minutes to complete the job. He is a very social person and willing to help. Thank you Kinan for doing a great job today.”
“Ryan was very pleasant as soon as I walked in . I addressed my concerns and he fixed the problem under 5 min . I left a very happy costumer. We'll come back to this location for all my atnt needs .”
“Thank you very much for the patience and time spent helping my father with his phone and service. As a customer since 2012 the customer service he received at the admiral st location was 10/10. highly recommended for your new and old phone help!”
“Two time customer.My phone decided to stop receiving WiFi this morning.I knew exactly who I was going to trust to do a professional job helping me out. I will never go to a big business Kiosk again, after receiving his fantastic small business customer attention my two previous visits. They have a customer for life!”
“Was in here about a week and a half ago, typically I hate getting a new phone or any of the bs that comes along with it but my 9 year old iPhone was at the point of no return so I was forced into it and I tell ya what this man made it so dang painless I truly couldn’t believe it- was outta there in under 20 mins with an activated phone that I didn’t even have to call and activate! Greatly appreciated that lol well Tim was not only courteous- the man is very knowledgeable and willing to help. Wish I could leave 6 stars lol would highly recommend this store total banger!
Thanks Tim!”
“This man was beyond helpful!! I had a huge problem because of Metro on Atwood and he saved me! I am beyond grateful! He even gave my granddaughter a little birthday present! Awesome guy. I'll never go to a different Metro again!!!”
“Excellent service. I got everything I needed without feeling pushed to get something I didn't need. I was also there when a disruptive and offensive customer was harassing staff. Both people working were extremely professional and managed the situation appropriately. I would have felt very uncomfortable and maybe left if not for their impressive intervention”
“I took an elderly friend in yesterday for help with her phone. Fortunately, a young woman by the name of Luz was working and she was very kind and helpful. I am very grateful to her for all the time she took to help.”
“You have to be careful what days you go in here. Like most Walmart's you're going to find all the people crowding rushing in to grab up any deals. I've often seen some filling carriages with sneakers. So many that 'I' assumed they were going to be sold on eBay to make a profit. I love it. But not the crowds.”
“Great service and great products! I have ThinkPad
I bought over four years ago that's still doing great. Definitely going back there to buy my next PC!”
“I was assisted by Tabby at the North Main Street store today. She was very helpful and professional, a real pleasure to work with. She put me at ease and helped with everything I needed exceptionally well. I left extremely satisfied with the service, happy to have a phone to send to my son all set up and ready. Thank you!”
“I had a very good professional experience with staff .they were very polite and attentive to my needs.i was in and out at a suitable time .I appreciate the staff at the location.”
11AM - 6PM
1500 Diamond Hill Rd #9, Woonsocket
Mobile Phones
“I had accidentally bought the wrong charger and the employee Renato was kind enough to help me out he had a great attitude and was extremely informative and patient. give that man a raise !”
“I took my father in law to the cox store to help him with his cable, and to also get him a cell phone. The man who was helping us was so kind and understanding. He was patient and took the time to help us do everything we needed and help us set up the phone. I must say I was nervous we world have a hard time but it was easy and fairly quick.”
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“Jeff at Verizon store in No.smithfield is absolutely the man....I had 4 folks previously try to transfer old to new phone, No luck. Jeff was right on it and fixed my problem, yahoo! Thank you so much for your help Jeff, made my day!”