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“Phenomenal Store!!! This Is My Go To Store For All My Phone Accessories Needs! The Customer Service, Availability of Items, and Knowledgeable Staff will keep you going back for all your necessary items. Thank you!!!”
“Love this ZAGG kiosk. I go there every time I need a new glass screen protector. I don’t trust any other brand. The people who work there are so nice and really care about getting the glass protector on my screen perfectly. They also never push me to upgrade to a more expensive protector than I want and are great about giving me discounts as a returning customer. Will stay loyal to these guys.”
“Stopped in today because I heard rumors about the elusive Labubus being sold here. Selection was great, and as much as I would love to gatekeep them for their amazing selection the guy working there today was so friendly and helpful that I had to share! He was assisting another family when I came in but still greeted me warmly and offered me help after they left. 100% authentic Labubus, definitely check it out!!”
“I went to help solve a issue with my phone, and have a new line the guy was very patient. He help understand everything and resolved the issue,and have new service”
“Argenis literally left the store to go to another store to get the exact phone my daughter was looking for. The BEST Customer Service I’ve ever encountered at an AT&T store. Thank you Argenis!”
“Noah and associates in the AT&T store were professional, experienced and personable. I recommend the Lincoln RI store to anyone. Thank you for everything!!”
“First time ever at this location. I live on Federal Hill and have gone to Dorrance St location for many years. Close to me and in my travels + they have a kiosk to self-pay yr bill without waiting for a rep. That said, I work in Johnston (Killingly St/Hartford Ave) and went to this nearby location because
my 2025 Moto 5G phone got stolen. Went in w/a previously active T-mobile Samsung Galaxy phone and was able to keep my same ph# and activate without my original SIM card for less than $100 including transfer fee, new SIM card + paying my monthly bill. The employee on shift, Dilia, was working alone and had 3 customers waiting when we walked in. All I can say is she treated every customer before me, and then myself included, with the same level of customer service that most companies advertise but rarely actually deliver. I personally witnessed these transactions and was highly impressed with how thorough she was with two older customers that obviously didn't grow up with a cell/smartphone and get stuck sometimes. She made sure they understood the steps she took to help them and that they truly understood and could do it themselves. She listened to my situation and seamlessly processed the activation of a phone I didn't even buy at her store. It was a multi step process with calls to MetroPCS and confirming the compatibility of my 'foreign' phone with Metro/T-Mobile's network with clear and understandable, transparent language and possible complications. In the end, she was able to get me back online for much less $ than I expected and wad totally worth the waiting time. I told her i would definitely be coming back to this store when/if I need a new phone or any issues I have in the future.
Dilia is a top notch employee who noticably takes pride in giving great customer service and helping your existing + future customers and making sure they leave the store MORE than just satisfied. I saw what I know from my own work/life experience as 'above + beyond' the standard service. GIVE THIS GIRL/LADY A RAISE! She's worth it.”
“Major phone issues for a few days, dreaded going to the phone store because of the How long it takes. Walked in was greeted by Frankie taken care of. He took care of a few other customers. In the meantime I was out of there in an hour a new phone lower bill great Shop they’re running over there.”
“A few weeks ago, I went to cellular mobile services and Met Stephanie we talked about the phones specially, the one I needed. I went back yesterday and purchased my phone with Stephanie. She was amazing. Listen to what my needs were and wants. Her customer service was impeccable. I highly recommend anyone who’s in need for a phone or any services to go and see her. It was a pleasure. Five stars to Stephanie.”
“I’ve had At and T for 10 years, and I almost cringe every time I have to visit a store because I never know what I’m going to get. But I will tell you, Michael in this location not only knows the products and services and can multitask like a champion, his attention to his customers and ability to provide excellent service while keeping it real about what to expect is quite impressive. Because of that, I am writing my first ever cell phone carrier review. Kudos to you Michael! Keep up the good work!”
“Thank you very much for the patience and time spent helping my father with his phone and service. As a customer since 2012 the customer service he received at the admiral st location was 10/10. highly recommended for your new and old phone help!”
“Amauri has one of the greatest customer service skills i've ever seen in a while. lad knows how to keep his composure in stressful situations, and takes care of business, Thanks man! cheers!”
“Ryan was very pleasant as soon as I walked in . I addressed my concerns and he fixed the problem under 5 min . I left a very happy costumer. We'll come back to this location for all my atnt needs .”
“Excellent service. I got everything I needed without feeling pushed to get something I didn't need. I was also there when a disruptive and offensive customer was harassing staff. Both people working were extremely professional and managed the situation appropriately. I would have felt very uncomfortable and maybe left if not for their impressive intervention”
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“Jeff at Verizon store in No.smithfield is absolutely the man....I had 4 folks previously try to transfer old to new phone, No luck. Jeff was right on it and fixed my problem, yahoo! Thank you so much for your help Jeff, made my day!”