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“Salesperson, Matt, was friendly, patient & knowledgeable with purchase of refrigerator. They were very helpful with best pricing and guiding me through the variations, dimensions, waterline access, etc.
Delivery team were very professional, but friendly & did an outstanding job with installation.
I will definitely consider a future purchase and would recommend to family and friends.”
10AM - 7PM
25 Airport Rd, Warwick
Electronics
“Thomas saved my sanity!! I broke my phone at the worse possible time. I have a big event this weekend and absolutely needed my phone as I am the contact person For dozens of people. Thomas talked me off the ledge almost immediately and clearly told me what could be done. He explains things very well and immediately made me feel comfortable. Not only did I get a new phone, but I also got a new iPad. Thomas was able to find deals for me That fit within my budget and I am grateful to him. You have an excellent employee in Thomas!”
“Jordan, from Verizon in Cumberland RI,was very helpful setting up a new phone for me.
he answered questions that I had about the features of the new phone..and took care of the transfer of the contents from my old phone.”
“I had a wonderful experience getting a new iPhone. Hector was great to work with! He was incredibly knowledgeable, kind, and extremely helpful. I will definitely be coming back to this location in the future.”
“I visited your Verizon store in the Enerald Square Mall - No. ATTLEBORO. MA - to purchase a .new phone. Sean took care of me and was extremely knowledgeable, professional and personable. I am not very tech- savvy, so I really appreciated his patience and ability to explain things in language that I could understand. He made my visit an enjoyable one, and he is a credit to your store as well as a great representative of the Verizon company.”
“My husband and I purchased several appliances over the years at S&W and now I know why. We had an issue with our microwave door. We called Alex in the service department and even though our warranty expired he went above and beyond to resolve our issue. We could not be more pleased with his excellent customer service and his willingness to go the extra mile! Thank you Alex and all the people that are part of S&W. We will continue to patronage this establishment and we will continue to recommend them to anyone in need of appliances.”
“I came in here because my phone wouldn’t charge. Tima fixed the problem in under 10 minutes!! I’m very impressed with his performance and how quickly he solved the problem! Also got a new phone case and screen protector for a great price! Thank you ☺️”
9AM - 7PM
643 East Ave, Warwick
Electronics
“Such great service! I called this excellent little shop because my phone was giving a moisture in charging port message which didn't seem correct. They said, "Bring it in, and we can figure out if it's repairable." It turns out that it didn't need to be resoldered, and there was just junk clogging up the port. It was inexpensive, and the staff were honest, and good conversationalists. I'm so pleased!”
“Jenifer helped me out yesterday and was super helpful and fast when I was purchasing a new phone. My new phone works great and the whole process took less than 15 minutes. Will come back!”
“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
9:30AM - 5:30PM
256 Weybosset St, Providence
Electronics
“Awesome place to buy a piano! Chris was very helpful and took all the time needed to make sure this piano was the proper fit for me. Delivery was very good as well. I will definitely go back when I’m ready to upgrade.”
“Pinnacle Discount Center has a wide variety of TVs. Well, I had a problem with my TV that my family brought for me back in December 2023. It just went out, no picture, no sound, nothing. So I called the manufacturer. They told me because the TV was bought at a TV Discount Center that wasn't on the manufacturer's list. This manufacturer will only replace TVs that are bought at bigger stores like best buy, walmart, and targets or any other store that has a TV department. Since Pinnacle Discount Center wasn't one of those stores they could not help me or send me a new tv. They told me to go back to the store where the TV was bought. So I called Pinnacle Discount Center thinking that they would be more than happy to help me. I was sadly mistaken. It was a very upsetting experience with this place. I was having problems with my phone at the time I called so the salesperson that answered couldn't hear me, because my phone service was going in and out a lot. So I raised my voice a little bit and said can you hear me now, can you hear me? Over and over again. The sales person that answered the phone hung up on me. So I called him back and told him what happened to my TV and of course the phone was going in and out again. He couldn't hear me. So again I just raised my voice a little, mind you, so he can hear me. But again he thought I was yelling at him. When I wasn't trying to. So he said to me, if you are going to yell at me I'm going to hang up on you and that's just what he did, hung up on me again. I wasn't trying to argue with him. I was very upset that he hung up on me. That's it. I wasn't angry at all . The phone was going in and out I raised my voice just a little bit so he can understand me and he hung up on me. No patience whatsoever. So I called back again and ask to speak to the manager of the store. When the manager came on the phone he sounded very frustrated and a little angry with me before he even heard me explain my side of the story. Doug was very frustrated. I got so upset and nervous because this guy just lost it with me over the phone this guy Doug the manager. He made me even more upset and nervous. All I was doing was trying to explain to him what happened in my own words. And he did everything possible to stop me from explaining. Doug just didn't want to hear it. But that's okay, I'm not mad at him. I guess he's doing his job. I guess Doug got mad because I did tell him that the salesperson that hung up on me twice should be fired. Maybe that's what did it to Doug, I don't know. But anyway, all this was a big and I mean big misunderstanding. The manager Doug did not have any patience for a customer. So he told me to bring the TV in and he would exchange it since the manufacturer couldn't help me. 4 days later I brought the TV in to Pinnacle Discount Center. I thought by this time everything would be all done and over with and everything has calmed down. But no, Doug started talking to me about what happened 4 days earlier. I didn't say a word. I did not want to go back there and start an argument about what happened earlier. But I did keep my cool and just let Doug get it all out, so he could feel better. All I wanted was to exchange my TV, not argue. Hey doug! Let It Go, it's okay the manufacturer couldn't help me, but you did! So thank you and may God bless you and yours always.”
10AM - 7PM
180 County Rd, Barrington
Electronics
“JORDAN was an amazing help when I came in to get a new iPhone 15! Iv never had such a smooth and seamless experience at a Verizon store before….highly recommend and will definitely be coming back !!!”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
“I have worked with Nic for a long time 10 to 15 years. He has always provided quality products and good service. Everyone that I have worked with at CopEx has been great to work with from the girls in the office to the delivery people.”
“Great people who are very knowledgeable and honest. Customer service still exists here and I am grateful for the support. They were patient and made sure I left with next steps to resolve my issue. Highly recommend over other local stores! Thanks Lincoln !”
6:30AM - 9PM
175 Highland Ave, Seekonk
Electronics
“I shop here for my office at work. I find all of the important items we need - paper towels, plastic utensils, mixed candy, cheese and crackers, Lysol toilet bowl cleaner, etc. I always find something extra to throw in like kind bars and mandarin oranges.If I had more storage space at home I would probably shop here more often. This location is in Massachusetts so they have a wine and liquor area.”
11 AM - 7 PM
811 Atwood Ave, Cranston
Electronics
“Thank you. Ed For fixing, my T V It works perfectly now.
With the quick turn around in time frame and also the labor was reasonable. You just don't find that kind of Help Anywhere else Anymore.
Thank you again.”
“Have said it before and say it again, I would never buy my appliances from anyone else. Mike and George are so helpful and knowledgeable and the guys that deliver and install are fantastic!”
10AM - 8PM
601 Cranston St Unit 3, Providence
Electronics
“been to this location twice- store is very clean, smells nice, music is at a good volume. employees are very kind and helpful, and all the ones that helped me spoke both English and Spanish. the only downside is the parking”
“Mixed feelings.
The first technician that came out, misdiagnosed the problem with my washer.
I decided not to go ahead with the repair as it would have been $700-800 . On reflection I decided to go ahead as it was still cheaper that buying new. The second technician rediagnosed the problem and this time it was much cheaper.
The final technician installed the new part and I am delighted to say my washer is working fine now.
All in all I am pleased with the outcome.
However , I do find it annoying that you don’t get to speak to a real person when you call. It can be frustrating trying to explain to an automated system certain aspects to your individual problem.”
10AM - 8PM
1199 Pontiac Ave, Cranston
Electronics
“Ariana was beyond kind and helpful to me when switching to my new phone. I can’t begin to tell you how wonderful she is! She was patient and thorough explaining everything! Just amazing!! Went above 5 stars in my book!”
8:30AM - 4:30PM
900 Waterman Ave, East Providence
Electronics
“The folks at Challenge are very knowledgeable in their field. Being a dealer in different manufacturers, you're sure to find what you need. Parts, installs, repairs, they're your one stop shop for all your communication needs. Highly recommend Challenge to anyone in the communication field.”
“I had a great experience at this T-Mobile store. Alex was very helpful and very patient during my visit. He offered me a few good deals I wasn't aware of. There was an issue with my purchase, but Alex was able to take care of it without showing any frustration. He was very professional.”
“I went to this location to buy a refrigerator during their Memorial day sale. I worked with Tom, a sales rep, and Eric, one of the managers. They were very helpful and answered all the questions I had. Tom and Eric were very personable and made my purchasing experience very enjoyable. I had issues with the delivery, had a hard time resolving my issues with customer service over the phone, and went in to speak with a manager. I met with Greg, the general manager, and he was also very helpful and empathetic to the issues I had with Best Buy's remote team. He worked hard to resolve my issue and turn my experience around. The team at this location is the reason I am giving a 5 star rating. Thank you all again for the outstanding customer service, I truly appreciate it!”
“The stores always clean. Manager is always friendly. I'm disabled with a neurological disorder it's nice to have some take their time without rushing me. Maribel is awesome”
11:30AM - 5PM
101 West Natick Road, Warwick
Electronics
“I was calling around trying to sell my phone just HOPING for a good offer, not only did the store owner give me a fair deal , he was patient enough to allow me to verify it was able to be sold, the same kindness I heard over the phone was the way I was treated in person, clean store in a great location thank you again for theirs few stores around with good service and customer service!!!!!”
“I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.”
“I would like to say that I received the best service at Metro downtown Providence from Jamyah and Manny. I was in a state of panic because my phone was not operating properly and I must say that they both went above and beyond the call of duty to make sure that as a loyal customer that I was happy. They even gave me a bottle of water to help calm me down and I will always be grateful for the service of both Jamyah and Manny. They are very valuable employees to go that far to make a customer happy.”
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“Yoo you want Abby and Oswald awesome people the customer service kept giving her shit but Abby stood strong even though it took four hours to get my phone she never gave up you guys are awesome and thank you now my new favorite metro spot”