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“If I could give this place more stars I would. This is definitely the place to buy your shoes. The owner is super friendly and you can tell he loves helping his customers don’t look anywhere else I definitely found my shoe shop for sure.”
“After a nice phone call, I will tell you that the person I dealt with originally was not the actual manager. Just a person that worked there they claim to be.
The actual manager has been helping me for years, and I really appreciated all her kindness over the years.
Once she found out about my experience, they reached out to me directly to straighten things out immediately.
That is true customer service.
Thank you”
“I meant to leave this review sooner but I bought a pair of boots from Westley at Red Wings in West Warwick about 4-5 months ago and the experience has still left me wonderfully impressed. I don't know if I've ever had a better shopping experience in my life, I'm 100% serious, he was that good. From knowledge, friendliness, and recommendations, it was truly a refreshing experience. I highly recommend this location and requesting to work with Westley. You will not be disappointed. This was my first time buying shoes from Red Wings, but they certainly have won a customer for life!”
“I just move from New York City and I was looking for a sneaker store that me and my wife could buy freash shoes and I fund this mom and pop store Great Customer Service! Will be back for sure if u buy more than ones pair they will look out on the price and taxes”
“Excellent prices, and even better customer service! The staff were super enthusiastic to help and made my shopping process quick and easy. I'll certainly be back!”
“I want to thank Heidi and Linda for being so helpful with my daughter. They took the time to make sure she found the right size, and their patience and kindness made the whole process so much easier. We truly appreciate the care and attention they gave—excellent customer service!”
“Great for sneaker and sports wear. Staff is very friendly and knowledgeable. Lots of styles they don't have at Footlocker or Olympia. It would be nice if they carried cleats. Parking sucks, but it's worth the trip for both kids and adults with some sport fashion sense and flava!!”
“Amazing customer service! Manager was a great help with finding sneakers I wanted and went above and beyond to help me when he saw me struggling to carry my outside purchases as I shopped and made it easier for me to have a greater shopping experience unhindered! That’s the kind of service that will always make customers feel seen and valued, that I always strive to make my own customers feel, and keep them coming. Great work!”
“Awesome customer service!! I'm reaching boomer territory so walking into a store being run by a bunch of youngsters is always a roll of the dice, but damn, they were so good. Very attentive and resolved an issue I had with a pair of birks. Will return for future purchases.”
“I went to Tillys for some last minute shopping 12/20/22 a little after noon. The staff was super friendly, super helpful. The you guy work in the back of the store asked all the right questions to help. One employee even went to check in the back for the size I needed. I noticed an employee greeted everyone who came in if they weren't helping someone.”
“Had an issue with some Doc Martens and the woman working the front desk was so kind to offer a straight swap or merchandise credit. This location is awesome and I will be back!”
10AM - 8PM
400 Bald Hill Rd SUITE A2, Warwick
Shoe Stores
“Went to the Warwick Mall for back to school shopping and Off Broadway Shoes had the best deals. BOGO on shoes, Clearance an extra 20% off and even backpacks and socks were on sale. The staff is always so friendly and helpful. I can always find the sizes I need for my kids. Thank you Kaylyn and Kara for ordering my shoes and them being here in time for school to start! They both were super nice. Will definitely be back to see them for future help!”
“Obviously shoes from an actual shoe store are going to be more expensive than Walmart, but they have a great selection and good deals. Worth checking out esp for back to school shopping”
“A great place to purchase clothing for jobs in construction, nursing, outdoors, etc. While it looks like a small store from the exterior (buried in the back of an older shopping center), it's larger than it appears. A really good selection for decent prices.”
“Great staff, great location
I forgot my receipt on a purchase of sneakers and needed to exchange for another size. The staff did all they could to help me with the exchange and since they didn't have the size on-site sent it to my house at no charge. Super helpful snd very satisfied with the products, that they stand behind their products and the customer service. I hace to add that I went later in the evening. Going there midday when it is super busy, they might not hace bedn able to help me as much. I know when I called no one answers the phone. You have to go in to get help.”
“I went in to buy baby clothes for my grandaughter, I found 5 beautiful outfits for her 3 to 6 months old, was so happy I found excellent choices, and 2 ties for my son law , very happy to have found what I needed. Nordstrom never fails me”
10AM - 9PM
400 Bald Hill Rd Suite 400, Warwick
Shoe Stores
“Recently visited this Finish Line Macy’s location and the customer service was exceptional. The workers greeted me immediately, asked what I was looking for and provided several helpful recommendations for running + lifting sneakers for the gym. They also explained that they are unable to take Finish Line retail returns so I was aware after I created a rewards account there. I liked how they weren’t pushy and were willing to help me the whole time”
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“This is where you find customer service and caring that’s no longer so common!I needed a gift for someone I didn’t know, to be delivered by a charity. Went in and when I mentioned it was for charity, the owner asked me to pick an envelope from a basket, which would contain a discount. He also helped me box the items up, since I was late delivering a wrapped gift. Top notch service!”