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“Outstanding service from start to finish. Antwan was as professional and punctual and paid incredible attention to detail. The quality of work exceeded my expectations. Excellent throughout the entire process and he truly cares about customer satisfaction. I highly recommend Antwan to anyone looking for a reliable high quality service. I'll definitely be coming here again, thank you.”
“I recently had a great experience at the T-Mobile Augusta Mall location. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me with my needs.
The representative who assisted me was knowledgeable and took the time to clearly explain my options without rushing or pressuring me. They made the entire process smooth and stress free, whether it was discussing plans, upgrades, or answering my questions.
What stood out the most was the customer service friendly, patient, and attentive. It’s not always easy to find that level of care in retail stores, but this team definitely delivered.
Overall, I highly recommend this location if you’re looking for reliable service and a positive experience. T-Mobile continues to impress, not just with their network performance which is known to be strong, but also with the quality of their in store support.”
“I went in and Wes got my account pin reset. I haven't known it since I started my account years ago. he also helped me to save money while I was there. thanks”
“They don’t make them like John Canty anymore!
I think we all know how hard it is to get good customer service these days. When I realized that I needed a new cell phone, I dreaded walking into the T-Mobile store.
In the past couple of experiences buying phones, I’ve had people who didn’t make the time to help me figure out what I wanted, and certainly didn’t take the time to transfer my things over. Usually they direct me to some website or phone number to call to do the job myself, and it never works.
But instead, the moment I walked in, John Canty waved me over to his very cool looking table, I sat down, and was immediately comfortable and taken care of. He was funny, wicked smart, and even talked me into getting an iPhone, which I never thought I would do again!
He showed me how to set everything up and he dedicated the time to make sure everything transferred over.
He told me that if at any point I realized that the transfer did not fully work to come back and he would work at it again.
He is an exceptional employee and is why we NEED humans and local brick and mortar. John Canty deserves recognition.”
7:00 AM - 8:00 PM
114 C Davis Rd, Martinez
Internet Service Providers
“Mr.Vince has great customer service. He literally picks the phone every time and call back and make sure your internet is working and everything. He is heaven sent . Will definitely be calling back just because lol.”
“Associate June was such a great help. I came in when I dropped my phone and the screen smashed with no visibility. Technology and phones are not my strong suit but he was incredibly patient and knowledgeable! I forgot my original Gmail but he was able to get me set back up and I never felt rushed. June deserves a raise and offers the customer service that is rare these days.”
“Very professional and nice staff here this store! They’re very knowledgeable. Shut out to Sean and Coby! I appreciate your professionalism and input. Thanks!
FHP
Astro Rhino Beetle”
“It was our first time at this location and Jonathan was a HUGE help to us. I took my elderly mom to get a new phone and he went above and beyond!! I truly am appreciative of how patient and kind he was. Extremely helpful and knowledgeable. Excellent experience 10/10
Thank you Jonathan!”
“Wonderful experience!! Had an issue with my phone deleting my number and couldn't call or text or anything. I spent 2 days and 6 hrs with tech support trying to fix it and they couldn't so I went into Verizon today, was there about 45 minutes and Malia had everything up and running again, plus helped with a few other things! She was great! The store was great and I will NEVER use tech support again! Ill go straight to the store. I have been a customer for over 20 years and I will remain one with service like I received! Thank you Verizon at Robert C Daniel!”
“After a frustrating experience with a previous representative, I was honestly expecting more of the same. Thankfully, I was connected with Liska, and she completely turned things around. She was patient, professional, kind, and incredibly knowledgeable. She took the time to listen to my concerns, explained everything clearly, and made sure all of my questions were answered without making me feel rushed.
Liska went above and beyond to help me, and by the end of the call, I felt relieved and confident that everything had been taken care of. Customer service like hers is hard to find, and she truly deserves recognition for the outstanding support she provided. Thank you, Liska, for restoring my confidence in Xfinity’s customer service!”
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“Ari helped me transfer my phone number from a different carrier and create a new account. I would highly recommend this Boost store for anyone needing service. They were fast and efficient and answered all my questions!”