“Nick is a caring supporting and patience young man with a welcoming smile here at your store, he went completely with his manners to made me feel comfortable and satisfied in coming in also to highly recommend others to this location. I will highly recommend him for a higher working position. He will be a valuable access to your establishment. Thank you for allowing me to share my heart.”
“I came in to the Folly Rd location earlier today to transfer two phone numbers out of an account that had recently been closed. Shane was terrific and helped me through the process both in-person and with the tmobile rep I was on the phone with as well. I've been a long time T-Mobile customer and their in-store reps have always been professional, knowledgeable, and helpful. Shane definitely represents T-Mobile well.”
“Wow, Nigel at this Verizon was extremely helpful to me yesterday! Excellent customer service for the problem I was having. He went through it step by step, explaining. He was patient and got all the issues resolved. I am glad I stopped at this location!”
“The lady who took great care of us was kind to translate to explain the promotions and help us choose.
The lady who served us very well was kind in translating, explaining the promotions, and helping us choose.”
“Denise and Fran were so incredibly helpful, they worked with me for so long to figure out the best plan for me and what I was comfortable spending. Amazing employees!”
“I went into Xfinity last week with a laundry list of problems and questions. Kimberly and Yolanda were incredibly patient and spent at least 2 hours with me ironing out the billing errors for my mobile plan and helping transfer my line over to a new phone. They were so kind and they went through every part of my internet bill and explained each charge. In the end, Yolanda saved me at least $50/month moving around my subscriptions and phone plans. Thank you Kimberly and Yolanda for your friendly, patient service and for answering all of my questions 4 times over without frustration! ?”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“All of a sudden my phone went crazy. All kinds of flashing lights, bells & whistles went off. It was obvious that I pushed the wrong button or dropped it to many times. Thank goodness for the T-Mobile support team at Tanger outlets. They came to my rescue . With there 1 on 1 resourful help, I was able to upgrade to more advanced useful phone. I was impressed by the customer service, friendliness, knowledge & satisfaction. Kt helped in every way making sure all my data, apps & information was transferred. She gave a very educational lesson on my new phone opperations”