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“Liz was awesome . I went in because I just activated my new device myself but i wasn't recieving my text messages. She help me out so fast and efficiently. She was so professional. She was awesome. Great customer service”
“Amazingly experienced technical help at this store! My phone did a reset (still can't figure out how that happened). All of my phone info was GONE. These wonderful people were able to restore my contacts and photos. I was incredibly grateful. Also learned the Verizon messenger does not back up your texts. The app doesn't even have the feature to save conversations. If they get deleted, they are gone forever.”
“Boost Mobile on Ashley Phosphate Road in North Charleston is a great place to go for all things phones and cellular service. I like all of the services and features that they have to offer here. The staff here is very helpful and knowledgeable. I have had a good experience here”
“Orelius helped me get a new iPhone set up after losing my old iPhone on a trip. He patiently set up phone and coached me on the new features of iPhone. Absolutely wonderful human”
“I'm sorry, I know I'm gonna butcher your name, but Leatreasa absolutely turned my experience around. I suspended service on a line (grounded my kid) and went back to activate the line...and the line was not on my account anymore.
I chatted with the bot and it just kept asking me if I needed more help and never answered my question. I called and asked for customer service to help with what i thought would be a trivial issue, but the guy i got was trying to give me a promotion and a new phone and line. Got frustrated and decided to go to the actual store.
Full transparency, the lack of being able to solve a simple problem via chat or calling customer service had me frustrated to the point of just paying off the devices and moving to a different carrier. Thankfully I got an absolutely amazing representative who solved all my problems with the click of a button. Seriously, I know its a trivial issue, but the experience I had with online and over the phone help left me wondering about customer service in general with Verizon. She fixed it and has my thanks....I did not wanna call back and jump through the hoops again and still have no resolution. It's Saturday, I just wanna chill. Thank you!”
“Switched from Verizon to T-Mobile and Shane was so helpful throughout the process. He made everything effortlessly easy and was patient with any questions I had. Thanks Shane!”
“Don’t ever use this company!!! Service constantly goes out. When you call for technical support to resolve problems they can’t fix problem. They always want to send a service technician and with a week wait for appointment. Sorry Sorry Service!!!”
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“After 2.5 weeks of a horrible experience with ATT Direct TV and still nothing installed, ITSC was recommend to me as an authorized dealer instead. My experience with them was 180 degrees different and was wonderful!! The team is responsive, quick to communicate, creative, and helpful. Got my DirectTV up and running in no time. And they always did what they said they were going to do, when they said they were going to do it. I cannot recommend them more highly.”