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“After 2.5 weeks of a horrible experience with ATT Direct TV and still nothing installed, ITSC was recommend to me as an authorized dealer instead. My experience with them was 180 degrees different and was wonderful!! The team is responsive, quick to communicate, creative, and helpful. Got my DirectTV up and running in no time. And they always did what they said they were going to do, when they said they were going to do it. I cannot recommend them more highly.”
“Amazingly experienced technical help at this store! My phone did a reset (still can't figure out how that happened). All of my phone info was GONE. These wonderful people were able to restore my contacts and photos. I was incredibly grateful. Also learned the Verizon messenger does not back up your texts. The app doesn't even have the feature to save conversations. If they get deleted, they are gone forever.”
“Boost Mobile on Ashley Phosphate Road in North Charleston is a great place to go for all things phones and cellular service. I like all of the services and features that they have to offer here. The staff here is very helpful and knowledgeable. I have had a good experience here”
“Stephee and Kenya gave superb customer service. I entered the store. Stephee was with another customer, yet she took time to give myself and another customer a response warm welcome. She had another customer waiting for her help. When she completed helping the first customer she checked to see what our needs were. Quickly she helped the customer who came in with me, helped me to see that I needed to contact customer service an the moved on to help the customer who was waiting for her.
Kenya came to my aid after I contacted customer service and was informed that I needed to have my daughter (the account owner) on the line. Kenya allowed me to contact my daughter then she guided her in what she needed to do so that we could resolve the problem.
Their level of, genuine customer care, and professionalism is an asset to your company.”
“She was very polite and respectful I got in and out in 10 minutes.She was very good at her job and very quick.Unbelievable , somebody needs to get that girl raise l o l”
“I had a great experience at T-Mobile. The wait was reasonable, and everyone was very friendly and professional. I was helped by a young bilingual employee who was extremely attentive, kind, and provided excellent customer service. Unfortunately, I didn’t catch her name, but I truly appreciate her help. Thank you to the entire team. Five stars!”
“Don’t ever use this company!!! Service constantly goes out. When you call for technical support to resolve problems they can’t fix problem. They always want to send a service technician and with a week wait for appointment. Sorry Sorry Service!!!”
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“Liz is an experienced, intelligent, congenial , professional, down to earth soul that Boost Mobile needs to have & to hold on to; as long as you can. Thanks Liz. Thanks Boost”