The AT&T Store in Charleston offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Staff members are described as very helpful, kind, patient, professional, knowledgeable, and understanding. They provide great deals, make experiences fun and exciting, assist with phone upgrades and transfers, set up new devices, and skillfully multitask between customers to handle various requests. However, one interaction involved a staff member being treated rudely by a colleague during a transaction. Customers express gratitude for the specific assistance received.
Definitely had an awesome experience here at this store. Elisa gave me an awesome experience and made my life easier, very helpful and informative. Great customer service
June 2026
We came in to get the new iPhone and everything was easy flowing. Elisa had great energy and was very helpful! We enjoyed her assistance. Will be returning in the future! Give her a raise whenever possible!
June 2026
The manager was awesome. The best AT&T experience I have had by far.
