Mattress Firm Folly Road is committed to providing customers with the best sleep experience. Their team of Sleep Experts® undergo over 200 hours of training to curate personalized solutions, including mattresses, bedding, and essential accessories. Customers can shop confidently with the Love Your Mattress Guarantee®, which ensures low prices on top brands like Sealy®, Tempur-Pedic®, Sleepy's, and Serta®. The store also offers a 120 Night Sleep Trial® to ensure customers find the perfect mattress for their needs. Customers have consistently praised the store's exceptional service. The manager, Scott, and salesperson, Leila, have been described as ultra-friendly, helpful, knowledgeable, and caring. Leila, in particular, demonstrated exceptional empathy and expertise in assisting a customer with an Alzheimer's-stricken husband, guiding them towards the most suitable bed frame and mattress. The store's staff have also been commended for their ability to quickly and accurately translate customer needs, ensuring a seamless shopping experience. Overall, Mattress Firm Folly Road has earned praise for its commitment to customer satisfaction, knowledgeable staff, and wide selection of top-quality mattresses and bedding solutions.
Great service. I went in there telling them exactly what I wanted and after trying a few different mattresses I bought it. No nonsense, employees and great to work with.
November 2025
The staff was very knowledgeable and worked with us to find the right bed for our needs.
November 2025
I had a great experience with the ultra-friendly, helpful, knowledgeable, caring manager, Scott, who talked me through options for my elderly mom. Thank you and I can’t wait to see her enjoying her new bed.
