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10AM - 7PM
821 Orleans Rd Unit 107, Charleston
Mobile Phones
“Spencer was the absolute best person that could’ve helped me this morning! He was so sweet and genuine and helped me through the entire process of getting a new phone! Everything went so smoothly and I had such an amazing experience and it was all thanks to Spencer!!”
“Nakeba is a good employee, she is the only one that is working sometimes when I come in, I think she deserves a raise because she is patient an kind and is the only person that’s working here”
“Half the price of what others were charging.
Quick service. Driving home , i realized my Face ID was not working.
I was going out of town so I had to come back a week later.
Came back - He looked at my phone and said the phone must’ve been dropped There was nothing wrong with it.
He closed it back up- the Face ID is working, but not as it was before. I have to hold my face up very close to the screen. And sometimes it won’t work. Now it works 75% of the time. This was never an issue with my phone. He said it must’ve been dropped and has nothing to do with the screen. Absolutely, no way.”
“I visited this location today and my experience was amazing. I've never been treated so well! Sierra did a great job helping me grt my service switched over and helped me get my new phone setup. She even helped me with the process of pairing my new headphones as well. Thank you so much, I'll be back to shop with Sierra in the future!!”
“Best service, best prices! Couldn't be happier with the effort they made to accommodate my after hours appointment and the grace i was given when I ended up being 20 minutes late! The price beat out all their competition. The repair was made efficiently and perfectly. I highly recommend this company and I will certainly use them again!”
“All of a sudden my phone went crazy. All kinds of flashing lights, bells & whistles went off. It was obvious that I pushed the wrong button or dropped it to many times. Thank goodness for the T-Mobile support team at Tanger outlets. They came to my rescue . With there 1 on 1 resourful help, I was able to upgrade to more advanced useful phone. I was impressed by the customer service, friendliness, knowledge & satisfaction. Kt helped in every way making sure all my data, apps & information was transferred. She gave a very educational lesson on my new phone opperations”
“The customer service was amazing and even tho the worker was there by herself she still was very energetic, respectful, and got to everyone in a timely manner. She helped me out and made sure I had what I needed”
“After 19 years with Verizon, I had so many problems so I switched to AT&T. I called the store and spoke with Ana. She set an appointment with me so I had no wait when I arrived.
She is the absolute best sales person I have ever dealt with. I switched 3 phones over that day. She was knowledgeable and efficient. She made sure all phones were transferred and working before I left.
When I got home, I found that the phones had not completely switched over. She is a former Verizon employee so I called her and explained the issue. She got me on a 3 way call with Verizon to fix the issue. The Verizon agent was so confused that it took Ana an hour and a half to get the agent to understand the problem and fix it! Ana was so professional.
I would highly recommend asking for Ana if you are using AT&T services. Job we'll done, Ana!”
“Jaeden was extremely helpful and informative when it came to upgrading my phone. I had multiple cracks on it and he gave me several options to help me figure out the best deal!
Truly a great team with great people!”
“AT&T wouldn’t let me transfer from a wireless account to a prepaid plan without switching my number. I’ve been with AT&T for over 25 years. I’ve never changed carriers. I called AT&T, Cricket and had multiple chat calls. I had 2 exceptional women help me. This review is regarding Nicole at the Cricket store in West Ashley on Sam Rittenberg.
Nicole answered all my questions and got me up and running for my 14 day trial.
Knowing I can call Nicole going forward I’m pretty sure I’ll continue with Cricket.
Nicole, Thank you again!”
“When AT&T continues to hire people like Ty to represent the company, it keeps people like myself wanting to continue to have AT&T as their 1# phone and internet service. Ty is an expect at what she does and a professional. She was able to figure out the issue with my phone with no support or resolution from the AT&T tech that they are train to call. She maintained her bearing which keeps me claim and not frustrated with the AT&T tech. This company needs to continue to hire people like Ty because I believe she provides the customer service and skills this company promotes.”
“The lady who took great care of us was kind to translate to explain the promotions and help us choose.
The lady who served us very well was kind in translating, explaining the promotions, and helping us choose.”
“The husband and wife that own this business are so kind and helpful. I took my phone there to have the screen replaced about a year ago. My screen stopped working again recently, so I assumed it was the same problem. I dropped my phone off to be sent out for another screen replacement. They called me to tell my phone just needed to be reset, so there was no charge. Besides being pleasant, they are also very honest! I love them, and I will not go anywhere else!”
“Nick is a caring supporting and patience young man with a welcoming smile here at your store, he went completely with his manners to made me feel comfortable and satisfied in coming in also to highly recommend others to this location. I will highly recommend him for a higher working position. He will be a valuable access to your establishment. Thank you for allowing me to share my heart.”
“I came in to the Folly Rd location earlier today to transfer two phone numbers out of an account that had recently been closed. Shane was terrific and helped me through the process both in-person and with the tmobile rep I was on the phone with as well. I've been a long time T-Mobile customer and their in-store reps have always been professional, knowledgeable, and helpful. Shane definitely represents T-Mobile well.”
“Diana at the Savannah Highway Boost store in Charleston, SC was a pleasure to work with. In the face of early morning challenges at the bank, she was efficient- and funny! - while working on my friend’s new phone. Her attitude, good humor, engagement and deep knowledge should be a model for customer service everywhere.”
“Wow, Nigel at this Verizon was extremely helpful to me yesterday! Excellent customer service for the problem I was having. He went through it step by step, explaining. He was patient and got all the issues resolved. I am glad I stopped at this location!”
“We went to Metro on Wednesday to look at and price iPhones. Was greeted by Develle (460 1/2 Meeting St, Charleston, SC 29403) who was very polite and knowledgeable about the phones I was interested in. On Thursday we went back because of all the information given about the iPhones. I upgraded from a Android Samsung Galaxy A02s to an iPhone11 ? Develle gave detailed instructions to how to transfer my google info to my iPhone/iCloud. I am highly satisfied with my purchase.”
“Staff were super helpful and polite. There was an issue redeeming our account rewards gift card, but it wasn't their fault. They went out of their way to make it work and resolved the issue. Ally was especially helpful.”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“Denise and Fran were so incredibly helpful, they worked with me for so long to figure out the best plan for me and what I was comfortable spending. Amazing employees!”
“Casey was SO helpful, efficient, and knowledgeable. I had Genius Bar appointment, was seen immediately, and my issue was solved within 5-10 minutes. Thank you so much!”
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“My phone wouldn't unlock. The TMobile store said I need to try a phone repair store. I walked in & was out 2 mins later with my phone in use. So grateful!”