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“I brought my 12 year old Carolina Dog, Coco Chanel, here to have her teeth cleaned without anesthesia by Creature Comforts Dentistry. You could tell walking in that this is not a run-of-the-mill pet store. Coco was like a kid in a candy store. They have so many specialty items that you won't see in a Pet Smart or Petco. And it was obvious how much the staff truly loves their customers (pets). It is a gem that you should check out if you need or want something special for your pet. In addition, Coco's dental cleaning went beautifully, much more affordable than the vet and without the risks and side effects of anesthesia! Definitely 5* all the way around!”
“We were visiting Charleston and we find this store. Great quality products and the associate (Savannah) gave us tons of information about their products. It was definitely worth it to stop by and get some natural treats for our puppy. We’ll definitely come back when visiting again or even ordering online since she said they do shipping as well! ?”
“I always have the best experience here and the stock and prices are top tier! Ryan helped me out today and was literally so sweet and kind and asked my all about my kitty! Great experience ?↕️”
“Hey everyone-
We loved y’all’s self dog wash-
But noticed that you added water to your guys shampoo.
And didn’t smell all that good.
But loved y’all’s idea-”
“Eric from pet smart was cool. Carried my stuff. I got hurt recently and I look able bodied right now and I’m definitely not. I appreciated that he asked because I probably would have silently suffered.”
“First, the quality of the products is the best! When I took the doods for their well check, our vet even commented on their bow ties. Shipping is fast and I love the different fabric prints. However, I will say the best thing about this company is they stand behind their products. I ordered a bow tie/leash. I was so excited when I received it, I did not notice 2 numbers on my phone number had been reversed. In fact, my husband noticed a few days ago. I called them, they checked the order and said we will send you a new collar and within days I had the corrected collar. I will only order from them - not just because of their quality but because they stand behind their product. Oh! and I think the doods look pretty cute too!”
“Fantastic selection of quality products and terrific/friendly customer service. Love how they have Charleston dog-friendly eateries listed on the wall! 🩷🐾”
“This review is for Wayne (grooming salon), not the store.
For as long as I am in this area I will only take my cat (Chidi Anagonye) to see Wayne at PetSmart on Rivers. The level of care and friendliness he gave Chidi is beyond exceptional.
In his 4 long years on this earth Chidi has seen a couple of groomers. When Wayne was finished with my cat I realized he was never properly groomed before.
Wayne if you ever leave PetSmart, let me know where you’re going so I can follow you ?.
P.S. Don’t ever take your cat or dog to the PetSmart on Dorchester Rd. You can read my review on them”
“I was shopping for an airline approved pet carrier to fly a cat in cargo. I've had no experience with this and I knew there are very strict rules about compliance so i asked for assistance. The store manager, Christine Olinski, was so helpful in helping me choose the right size carrier and just talking me through my concerns. Ms. Olinski also recommended a certain style/size of the attachable feeding cups and ordered them online to be delivered to my home.
I truly appreciated the time and interest she took to assist me yesterday.
I'd also like to compliment Myla, the associate who checked me out. She was sweet and patient while we ordered the feeding cups and then i got a few more items before checking out.
Very nice store and nice people! Thank you!”
“I took my 13 week old pup to a puppy social for my first experience at Dolittle’s- what a wonderful place! The staff was incredible and very knowledgeable. They ensured that each puppy had a great experience and ended things on a good note. The store itself is full of amazing goodies for the pups and they have wash stations! I’m so happy that I came across this store and I can’t wait to continue doing business with them in the future.”
“Clean store and friendly staff. It's one of few pet store options in the area.
The fish section is awesome with their new setup. It's well taken care of.”
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“Awesome customer service from Ed! He knows his products and very helpful. Outstanding help with what I was looking for and I will continue to shop at Hollywood feed west Ashley!!”