Verizon, located at 861 Folly Road, offers an exceptional wireless experience through its knowledgeable and friendly sales consultants. Customers have praised various employees for their helpfulness and expertise, making the process of upgrading devices or resolving issues smooth and efficient. One customer highlighted the outstanding service provided by Spencer, who quickly resolved a complex issue with a new phone, demonstrating remarkable industry knowledge and personal care. Another customer expressed gratitude for the assistance from James and Kim, who resolved a problem that had gone unaddressed at other stores. Additionally, Nick and Mark received commendations for their patience and informative service, ensuring that every customer feels valued and supported. Verizon not only provides the latest devices, including Apple iPhones and Samsung Galaxy models, but also offers a range of wireless accessories and exclusive promotions. Whether visiting in person or calling ahead for an appointment, customers can expect quick, friendly service and expert guidance at this local Verizon store.
Spencer was beyond helpful! I usually dread going to Verizon, but thanks to his knowledge and efficiency, the whole experience was a breeze. He also kept everything lighthearted and funny, which made it even better. I’ll definitely be coming back to this location and asking for Spencer!
February 2026
I was so pleasantly surprised with the help I received today from Spencer. He was so kind and courteous and helped will all my problems in a prompt manner! Definitely will return to this store!
December 2025
James Blackburn, the store manager, was unbelievable in working through one problem after another, most associated with the old AT&T account. I spent four hours in the store and if I could give 10 stars. I would do that. Truly, the best cell/Internet experience I’ve ever had.
