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“Not much to say about this place, they were closed when I brought a trailer back, so I was told from the origin uhaul to take pictures and call 1800uhaul to let them know I dropped it off in time. Still on hold for a rep now.”
7AM - 7PM
7325 Two Notch Road, Columbia
Truck Rentals
“Thank You IBN Jones, for your warm smile, your customer services, is above and beyond Superb. Also Thanks to the manager and staff
If I ever in needed of a storage. I will be back there.”
“Me and my mom came to him to rent a truck and saved so much money and time thanks Kevin. He is a very organized and sweet guy who is smart with his time. I am so glad we went to him instead of any other company. He was very helpful. Clean truck as well! I definitely recommend you guys come here!”
“The staff there is the best! I mean they're patient in the process of explaining the ins and outs of everything! My hat goes off to the whole staff! Kellen my dude!”
“Miss Green and another gentleman were the ones who assisted me with my UNox delivery delay. They ensured my boxes would get delivered and picked up next day after they failed to deliver on the day I requested. Miss Green went above and beyond to help make my move less stressful. I can’t thank her enough!!”
“I don’t think there can be any improvement on the service here! Both of the representatives were extremely kind and helpful (it was the first time I’d rented a cargo van, and I was really nervous), and the truck was in perfect condition. Thank you so much!”
7AM - 7PM
1003 Zimalcrest Dr, Columbia
Truck Rentals
“The customer service representative upon be picking up the truck was kind, attentive, and professional. I really appreciate that kind of service. But the customer representative upon me returning the truck was not kind or professional. He was on his phone took him two minutes to look up and when he did, he asked if he can help me while continuing to be on his phone. I said I'm returning the truck he said ok as I gave him the key and back to his phone. I stood there and he asked anything else. I said uh, yes aren't you going to check the truck and mileage used? He grabbed the key went to the truck started it up, checked the back and a box was left back there. He then asked did you mean to leave the box? I said no and removed it. He closed the back and stated I owed $8.50 for mileage. I said ok still waiting on him to turn his phone loose to finish taking care of me. He said anything else I said sir the total cost I will be charged (Im totally frustrated at this point) he said I will be charged 52.43? will looking at his phone and I got in my car and left. Waiting on a chance like this to let someone know he's a bad! Example of customer service/representative of uhaul. I will still use and recommend this location because of how I was treated upon picking up the truck. Great job young lady! Thank you.”
7:30AM - 4:30PM
2771 Shop Rd, Columbia
Truck Rentals
“All the staff at Salm are great Especially Mr Eddie Adams a top mechanic .Eddie really represents Salem Nationalease well . He is friendly and most of all professional. Eddie gets things done fast and understand the customers”
7AM - 7PM
8400 Two Notch Rd, Columbia
Truck Rentals
“The return was a big of a trial!
The app was not cooperating when we were returning the truck!
Yet, has had great help online!
The lady was so patient!
We finally got through the steps, though!
Great help; Merci beaucoup!!”
7AM - 7PM
125 Decker Park Rd, Columbia
Truck Rentals
“The ladies here are great! They helped me back my 22-foot truck out of the gated storage unit area, which was a process. Nothing was damaged or bumped in to because of them :)”
“My experience with this UHaul wasn't perfect but it turned out well. Richard was extremely helpful and informative about how the truck and trailer work and how to fix certain problems. He was the only worker in the building dealing with customer after customer with no assistance. Took a little while because of the amount of customers but I recommend this UHaul solely because of Richard.”
“I used this location to rent a U-Haul yesterday. I would rent from this location again. Customer service was great. The process was easy overall. I was able to get my call answered on the 1st attempt. There was no wait when I went to pick up the U-Haul. It was clean, gassed up on full and the paperwork didn’t take long at all. Overall great experience!”
“Rented a car last week and was very satisfied. Prices was good and check-out was a breeze. The young man at the front counter was very nice and informational. Will be recommending family and friends to this location.”
“Ms. Doris, the employee at the store that helped me gather information by phone, helped me at pickup and again with the vehicle return, was super friendly, knowledgeable, and helpful. She has the patience of a saint, and definitely goes above and beyond to make sure the customers are happy. You have a gem of an an employee in Ms. Doris, make sure she knows it!”
“Bro, 5 stars isn't a high enough rating. Emily Duheme was nothing short of amazing. I've had a horrible experience moving to Columbia, SC with regards to realtors, property managers, school district HR, etc. and she able to be a bright spot to all of it. When I was expecting more bumps in the road and more things to go bad/wrong, she did just the opposite and helped me out. She was very accommodating and even changed my drop off location to a closer one. The saying "it is not how you start, but how you finish" couldn't be truer with my experience. She was the light at the end of the tunnel... and to my surprise, she wasn't the train. lol. She works hard and definitely takes pride in her work, has a passion for helping people, she's a great communicator, and was understanding and willing to work with my unique and hectic situation. If I ever move and need to use a Uhaul again, I know which location I'm heading to and who's getting my business. In this day and age, you can't pay enough for a quality employee like her. I know a few real estate companies and HR departments that could use her work ethic and a quality employee like her.”
“A+ Experience, We've had this storage unit for 10 years. Overall, it has been a great experience. Staff was always on site and professional. I was able to get the things I needed out of storage early in the morning or late in the evening which was very convenient for me. This particular storage unit did not have AC but kept all of our belongings fresh and clean, especially our clothes. Yes alot of our clothes was boxed up in this storage unit since June 2013 and when we purchased our brand new home July 2023 We took those clothes out of boxes and they still looked and smelled good. We washed them and took them to the cleaners before taking the majority to goodwill to bless some people. The General Manager Mr. Sylvester Gadson he was always there , or one call away to assist with questions or concerns. We appreciate his professional managerial skills along with the managers that came before him. Whether its short term or long term I highly recommend you choose this storage facility. For your storage needs.”
“Paula at this location was so kind, efficient and helpful with making arrangements for my big move. She is a real and caring people person and I thank her so much for helping me during a stressful time!”
“I called because customer service tells me one thing and another thing happens.... Well, I come to this location and they more than take care of me. They comped me for the problems I was having, and actually took the time to listen to the problems i was having and work with me to figure them out! Thanks Uhaul on Jamil Rd!”
“For the drive space, it's extremely tight turns for the big uhaul trucks. Other than that, my furniture and other stuff were not damaged by being in your facility. The temperature were maintained. The staff was extremely helpful and friendly. The hours of operation was good. No problems getting in and out the gates. I would recommend this facility as it is very clean and maintained.”
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“The truck is rented was great, not too clean but I guess that was from other prior renters. The service was good when I arrived to pick up, everyone was friendly/helpful.
The one star missing is because my calls are not being answered. I have called every number I have and I feel like my calls are being screened, like nobody wants to talk to me. I have spent hours calling over and over again selecting every option.
I have been a loyal Enterprise customer for years so what is going on. I did call on Saturday and finally someone answered but it was the after hours clerk who I asked to get a message to that branch. So I'm hoping I will hear from someone by Tuesday or Wednesday.”