Not clear who to talk to buy a iPhone. I was helped by a specialist that couldn’t take my order because I would need to wait for sales person availability. In the end, he said I could go away…. And did without two phones and really bad customer experience
May 2023
I had a great time. I did a trade-in without a reservation. Only took about 15 minutes to get served. Looked at some great products while waiting for service. Trad-in went smooth, and I left with 4 new products and $115 on a gift card. Not a bad day.
April 2023
I came in to this Apple Store today to get a new phone. Ran into a few issues but Frankie was amazing at escalating the issues and getting everything worked out. He was awesome! Couldn’t say anything better about my experience today.