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“The front desk lady was very helpful in making my deposit quick and easy. I didn’t catch her name but if the local Lexington branch sees this she was working the indoor teller desk on 4/4/24 at 2pm and provided exceptional service”
“safe federal has been a lifesaver for me. they are efficient, kind and courteous. i have never experienced anything but friendly, helpful service. very prompt in calling me related to possible fraud. i will always bank at safe federal.”
“Terra was AWESOME! She did soooo much and went above and beyond anything I could have expected. She was patient and friendly and explained everything to me. I look so forward to the relationship I'll have with this bank. If she is an example of the rest of your employees than I know I'm in good hands.”
“Jonathan provided exceptional customer service from start to finish. He was professional, efficient, and communicated clearly throughout the entire process. He went above and beyond to help me get approved for a car loan and made the experience smooth and stress-free. His professionalism and dedication truly stood out. Highly recommend working with him — he’s a valuable asset to the team.”
“I have been banking with South Carolina Federal Credit Union for many years.initially I drive from Lexington to West Cola because that was the closest branch. I did it because I love the service I receive from them. Now they are in Lexington and my entire family banks with them. I walk in or bank through the drive thru and the service is always the best. They know me by name. They treat me like family. I have had to call the 800 number before because of a misplaced card and even that service was excellent. Rupal is one of my favorites at the Lexington branch. Highly recommend this bank.”
“Always simple and hassle free. I’ve opened two business accounts at this location after so many others wanted hoops to jump. I took the necessary paperwork and in less than an hour had the account open, with a bank card and walked out the door - both times ! Everyone is friendly and helps with any issues you may have and resolves them quickly. I always recommend them to any person or business looking to open an account.”
“I've been banking with them for a couple of years now, and they are amazing people! Always very friendly and personable. Willing to help in any way they can.”
“Amanda Barnum has helped me on multiple occasions and has been wonderful to work with! She is very nice, professional and quick with getting things done!
Also, everyone I've dealt with in the past few years at the counter have been very nice too!”
“Decent so far.. Had a few hiccups at first trying to deposit a check from the treasury. Even though we weren’t initially told that new accounts that have physical checks deposited could be held up to 10 business days. We found that out by calling Member services which were not much help at all. Considered closing account at first
But i went back to the bank and Amber Seal was great! She’s friendly. Very helpful and transparent about what’s going on. And she tried her best to help us out at the branch. While my experience with customer service was trash. Because they kept causing more issues with the check being held. Telling me that new accounts have a longer hold time for physical deposits, and the $500 shouldn’t have been available to me. while this check was for medical purposes. Even after verification to realease. Customer service kept giving me the same answer. The branch could only do but so much. But their customer service is excellent.
But realistically, I am aware all banks have their own rules and regulations. Especially for fraud but My only issue was. The customer shouldn’t be blindsided and punished by information that was not given to them at the time. Especially if they can prove that it wasn’t. (Receipt saying funds available in 2 business days) When the check was handed to the branch. $500 was available immediately and was told and even showed the funds at the branch in the app 2 days later. and 0.00 in the account (General Hold) was never told anything about this. I will see how banking goes from here on out. But so far customer support on the phone. Not the way to go.”
“This is a very friendly and amazing branch. The staff is always friendly and welcoming when you walk. It's a home away for home for your financial needs. Needed some help with a payment and Mr. Breeden went above and beyond to help. Would recommend this branch to everyone.”
“Rachel Hair with First Citizens is amazing! I’m so grateful to have such a knowledgeable and professional banker who takes the time to provide helpful guidance. She truly cares about her clients and makes banking a great experience. I highly recommend working with Rachel!”
“Today's service experience at First Citizens Bank was excellent. I visited with my daughter to transfer her account, and Cameron provided us with exceptional assistance. She offered clear options and was very informative and helpful throughout the process.”
“Came in to get a new card! everyone was friendly wonderful customer service, Kathy Adams was amazing took care of all my problems. I would highly recommend her to go see ??.”
“In my opinion and per my experience, First Community Bank is THE BEST! We have banked with FCB for decades and they have always been friendly and helpful. Recently, we have moved out of state. If my new local bank is half as nice and professional, I will be content.”
“Brittany and the entire team at First Palmetto Bank were wonderful to work with. They made the entire process so seamless and easy. I expected the loan process to take between two to three months to complete, however I closed on my loan within 30 days, which is exactly what Brittany promised. Brittany and her team communicated with me every step of the way, which is so rare with businesses these days. I highly recommend First Palmetto Bank for any of your loan and banking needs.”
“Amy (manager) and Rachel are amazing! They are both always so kind, patient, and helpful when I come in. They provide wonderful customer service and I highly recommend this branch!”
“They are incredible! Best service in any business I know- better even than Harry & David and Chewy, which are excellent! No lines, great service, incredible hours (even Sundays). They know where scissors are for red tape, although they do not cause oroblems , only solve them.”
“I went in yesterday with my two young kids, and both the front receptionists and the banker, Nicole, who I worked with were so kind to them! Nicole was also extremely helpful and efficient, and super friendly. Great experience.”
“This has truly been the best customer service I’ve experienced since moving here! Theresa is an absolute sweetheart. I love how she remembers her customers and makes everyone feel so welcome. I didn’t catch the names of the other lovely ladies who helped me (one had beautiful locs and the other had the most stunning fro!), but I want to thank each of you for your kindness and warmth. One team member even went out of his way to share information about a local apartment, which was so thoughtful. Every interaction I’ve had at this location has been outstanding, and it’s clear the staff genuinely care about the people they serve. Thank you all for making my day every time I visit!”
“Truist has been my bank for about 6 years niw. I have only just recentky taken to depositing cash at the a.t.m. I have had inly 1 desciprancy recentky for $21.00, which I had to put a claim in for. It took about 2 working wks to get resolved. I like the fact that they alert me to fraud while traveling or in general. Great bank with great people.”
“Always a lovely experience at my local bank. I needed to deposit coins and couldn't find paper rolling tubes anywhere, so they were nice enough to give me some.”
“I want to thank LL for all her help in assisting my elderly mother and I after a near victory from scammers. Her patience and exceptional experience was a blessing. We will never forget the great service or care that she and the rest of the staff provided.”
“I wish I could remember your name but “im horrible white names” she’s the manager at this branch, is Australian “which says it all”, & is the most amazing person you will ever meet!! She is Very kind, understanding, patient, & will bend over backwards to assist you with any of your banking needs. She goes above and beyond her normal duties. Between that and her positive uplifting attitude towards others & her staff there is no wonder why she is the Manager! If it were my company, the first thing I would do is offer her A promotion followed by a substantial pay raise.
Thank you so much for everything you do for me, your customers, your staff, and your community.”
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“Everyone from this branch is so helpful, glad I made the switch years ago! Cliff, Jenn, Nick, Gayle, and Adam are such a pleasure to do business with. I can tell they genuinely care about my business!”