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“My experience was awesome!! the worker who helped me was named sonia, she was the best and helped us throughout everything we needed, we switched companies because of her ! she deserves to be recognized!! Thank you sonia for helping us !!”
“I've purchased many devices and have had many devices repaired with this company that I still use TIL THIS DAY! I don't go anywhere else but here! They are absolutely amazing and recognize loyalty!”
“Angel helped me out with upgrading and getting this FREE add a line set up. I'm extremely satisfied with the help I received in store. I left multiple location due to poor service but this store made me feel at home.”
“Thanks to the attention I received from @Maire Jimenez when I approached this branch.
The performance, charisma and above all the patience for the care provided was the best.
100% recommended. Thanks to her I can now be in communication with everyone ☺️☺️☺️”
“This place is wonderful the atmosphere is beautiful and Kathy is a true Gem. So all my natural beauty’s shop here for amazing quality products!!! Let’s make our hair grow beautifully together!!!!”
“I recently visited Family Wireless LLC, and I have to say, the experience was top-notch. The staff was incredibly helpful and knowledgeable—they answered all my questions with patience and even gave me great recommendations for a new phone within my budget. They also fixed my cracked screen on the spot, and it looks brand new now. Prices were fair, and the customer service was on point. Definitely my go-to spot for phone repairs and accessories from now on.”
“Great customer service, excellent communication skill, super friendly, went above and neyond what was expected when i came in the door. Highly recommend this store and Alexandra!”
“The sales associate Guadalupe was very knowledgeable on store inventory and was able to quickly assist me with purchase of my new phone and service bought in the store. she was able to multi-task handling multiple customer payments while my phone was being activated. it was a very precise and pleasant experience. Highly recommended.”
“I was searching for a new carrier since I was disappointed with Verizon. Mike helped me right away and helped me pick out a phone for my needs. He explained everything thoroughly and transferred all of my data from my old phone to my new. Even though i could have taken the two phones with me during the transfer, he didn't mind me waiting at the store while that was being done. I was there less than an hour. Thank you, Mike, for your patience and professionalism.”
“Great customer service I took a friend of mine their to fix her phone or get a upgrade and the man was so helpful he fixed her phone in less than 10 min. We were greeted at the door and he made us feel important. We will be back to this location in the future.”
“I'm sorry, I know I'm gonna butcher your name, but Leatreasa absolutely turned my experience around. I suspended service on a line (grounded my kid) and went back to activate the line...and the line was not on my account anymore.
I chatted with the bot and it just kept asking me if I needed more help and never answered my question. I called and asked for customer service to help with what i thought would be a trivial issue, but the guy i got was trying to give me a promotion and a new phone and line. Got frustrated and decided to go to the actual store.
Full transparency, the lack of being able to solve a simple problem via chat or calling customer service had me frustrated to the point of just paying off the devices and moving to a different carrier. Thankfully I got an absolutely amazing representative who solved all my problems with the click of a button. Seriously, I know its a trivial issue, but the experience I had with online and over the phone help left me wondering about customer service in general with Verizon. She fixed it and has my thanks....I did not wanna call back and jump through the hoops again and still have no resolution. It's Saturday, I just wanna chill. Thank you!”
“Clean Target with well stocked items. Staff friendly and helpful. Only one register open for those that don't care for self check out. Would have been 5 star if another register was open.”
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“We were fortunate to work with Jasmine today on a complex 4 phone order. Jasmine was knowledgeable, patient and has a perfect personality for her job. I strongly suggest corporate do anything they can to keep her. She is a valuable asset to Verizon.”