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“Your online survey sucked because all of my answers pointed to my satisfaction with kristina and the service we received but your system sent me a message and said sorry your weren't satisfied. We didn't wait for service aid she gave us the best deal and got us in and out of there.”
“Thank you to the store manager Diamond and her staff. I came in to pay my bill and was eligible to get new phones and merged over. An experience I've never had before. Thank you, Diamond for leading your staff positively. I will be back. Clean and friendly. Come see this wonderful staff”
“Alyssa was great, smart, fast and very nice. She helped us switch my elderly mother's phone from Puretalk to Boost because the prior service throttled her data and its scary being lost. Imagine how scary it is being lost ,can't call anyone, etc. Shame on Walmart. They didnt learn their lesson from Straight talk and their class action suit, just rebranded. I know this because I used to use them and they did the same to me. I had that same fear. And I received a check in the mail.”
“This store located Dreher Rd. West Columbia have always given me great customer service past 6 years The Staff at this store have changed within these years, but their service did not. Everytime I have an issue that I need to go in the store . T Mobile located Dreher Rd. West Columbia have always solve whatever issues I'm having with my Cell Phone or my Home Internet.”
“I broke my phone they did an upgrade to the TCL 30 XE 5G it was quick service and very helpful and they answered all my many questions happily. Also my best experience at any phone store I've ever been to this was a good place. This is an update, so 4 days after I bought the phone I noticed when they put the screen protector on it was dirty and I wanted to see what they could do anyway I went there today and Jiovan take care of me right away and solve the problem thank you to her and the people at this Metro store I would definitely recommend this place rather than a couple of others that I've visited.”
“Christina C M is amazing! We had a bill issue and the computer was down. She found a work around and got customer service on the line and fixed the issue! Love my Cricket service!”
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“If you’re looking to switch cell companies, I cannot recommend enough my guy River! This man went above and beyond, while simultaneously making the transition the easiest process ever. He handled everything with such ease and patience while handling another customer as well. His customer service is beyond reproach and should be noticed and recognized.
Thanks. Preston”