Firestone Complete Auto Care in Rapid City, SD, has built a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the team’s trustworthiness, knowledge, and clear communication. The staff, including managers and technicians, are described as experts who always strive to do their best, whether handling routine maintenance, tire sales, or repairs. Many customers have been returning for over 30 years, highlighting consistent quality and kindness in service. The shop offers a wide range of services, such as oil changes, brake inspections, engine repairs, and AC recharge. They are quick to respond and get customers back on the road, often at a fair price. For example, one customer was helped promptly for a dead battery with no service charge, and another appreciated a fast AC recharge that got them on their trip in about an hour. The team also demonstrates trustworthiness by providing helpful advice and completing work efficiently. Customers have noted that the staff, including a technician with a military background, are dedicated and caring. Overall, Firestone Complete Auto Care in Rapid City is known for its excellent workmanship, good communication, and commitment to helping neighbors with their vehicle needs.
We were on a road trip from Denver and our Engine splash plate came loose and was dragging - this shop took care of it in about 10 minutes for free and everyone was so kind and helpful! I wish this shop was near my house - I would return again and again.
March 2026
Sabreena at the front desk was very friendly and helpful!
March 2026
Honest employees try’s to explain everything to you as best as possible and always tries to give you the best advice about your vehicle
