“Garrett the customer service guy in T-Mobile on Omaha rapid City South Dakota was very far and understandable you didn't take long at all to hook up my phone he also let me know about the T-Mobile box thank you T-Mobile for hiring this young man”
“I came into the store this evening with some questions and to purchase a new phone. Shane helped me and was so professional, kind and provided absolutely outstanding customer service! I was so impressed by how helpful and knowledgeable Shane was, he truly made the process so quick, easy, and enjoyable! Shane actually stayed late to help me finish getting everything set up with my new phone! Shane truly went above and beyond with his outstanding customer service, I highly recommend this Verizon store and especially Shane, he is an amazing young man and truly makes the process of getting a new phone an enjoyable experience!”
“Wire Free USA installed internet service for me yesterday. I appreciated the professional and efficient service of the technician, Bruce. Altogether I have been doing business with WireFree for 11 years. Thanks again for excellent service.”
“Amazing service! Ashlynn is so sweet and so knowledgeable about T-Mobile, whether it’s with bills, plans, anything. She was amazing to us and has such a good attitude! Really made our first day living in Rapid City feel welcoming.”
8:30AM - 5:30PM
1335 Eglin St #100, Rapid City
Internet Service Providers
“I work from home. On Friday afternoon my internet quit working. I called and the representatives set up to have my modem replaced on Saturday. The person they sent replaced everything. He noticed after leaving my signal was not working so he came back and fixed it . He was very nice and answered all my questions.”
“Richard was calm, patient, and worked through multiple options with me! He worked to make sure I was protected and it was a super smooth process. Great location and a kind store manager as well!”
“The employees at this store are amazing. We had some purchasing difficulty with the new IPhone and the two associates went above and beyond to try and help us get it rectified. Unfortunately, after an hour they weren't able to get it situated but they really did try. Their customer services is impeccable. Especially, James who took the time to talk to customer service 2x. Im happy we chose to switch to tmobile... not because of corporate but because of the people in these stores who work their butt off for us.”