This Verizon store provides good service but is often very busy, leading to long wait times for walk-in customers. The staff can be fantastic, patient, and helpful, making processes quick and easy for all customers, including those who are not tech savvy. However, the general inventory stock is not extensive, frequently lacking specific phone accessories like screen protectors even for popular models. The product selection has shifted, with more focus on watches and tablets than phones, and mainstream items like cases and speakers are often significantly more expensive than online retailers. While Verizon is considered a very good company with reliable service, many recommend using customer service lines or the app to avoid the in-store delays.
Bert did a great job getting me a new phone. He also is very professional and helpful each time we come in.
August 2026
I was helped today by Carla ! She was excellent in helping me with my account that was hacked ! You can be very pleased with her as I am ! Thank you very much !
August 2026
Thank you Mike for all your help. You made this process so easy.
