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“Sam took care of me today.
Prompt, efficiently, and very nice!
Thank you for researching the best options for my grandson stationed overseas.
Recommend the store 100%.
Thank you Sam for your kindness today.
Debbie Austin”
“This T-Mobile store is one of the best in the area as their employees have great customer service. Every time I've visited this store, the employees were friendly, helpful, & explained information to the best of their ability. The employees here really do their best for the customer. Even though I can't say the same for the actual company as it has become expensive with less perks. The only true negative I have with the company is that they don't trap you with a contract, but they do trap you in other ways. But at this store the employees are very helpful & do a good job at providing the information you need so you can understand what your plan has to offer. It's also clean, there's plenty of parking, & I've never had to wait long to be helped by an employee at this location.”
“Jon literally saved my life today. Samsung was stressing me out with a warranty claim and I decided just to use my insurance instead. At the point that I showed up at this store I was so flustered and frazzled and frankly, nauseous. Jon was super kind and helpful. He got the warranty claim in for me and made it so fast, easy and stress free. Thank you!!!!!”
“My friend decided to put me on his phone plan so I tagged along to choose my phone. I can't remember the associate's name but he was from Florida and had a colorful saxophone tattoo and he was very honest, knowledgeable and personable”
“I would like to thank the staff at tmobile Maryville . Sam , JB and Andrew were amazing. Patient and extremely knowledgeable with their products. They took there time and helped my wife and I get our new phones up and running. We will recommend them to everyone that needs a phone. Scott and Tracy”
“I have lived in Maryville my entire life and I never realized Spectrum had a store in the area. That being stated, Zach went above and beyond to make sure that we were taken care of. Awesome customer service but maybe better advertisement and a different store front.”
“After a bad experience with their automated service, I went in to the Knoxville Store to speak to an actual person. Trey H. Took care of my problem in minutes!!!! He's courteous, respectful, understanding, and because of him that I'm still an Xfinity customer. Give this man a raise, promotion, something... Xfinity, you need more Sales Consultants like Trey!!! Thank you, Trey!”
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“Justin Bybee and team consolidated our services and moved two phones from Verizon. Made the whole experience awesome. The savings and the service is the best. You’ll be in good hands here.”