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“Best Bank on Whitten since Mrs. Ivey has been hired!! She is so nice and helpful.. ..
I even saw her going over and beyond to help her co workers and all!!
I'm never ever going to another bank as long as Mrs. Ivey is there!!”
“I opened an account and am amazed at how much Regions offers compared to my old bank. Service was great! I didn't wait more than a minute, and wasn't there for more than 30 minutes. I came out of there full with all the options that I took advantage of! Very, very pleased!”
“Leaders Credit Union is one of the few financial organizations that truly cares and engages in the community. They provide quality services and seek to make banking more accessible for all.”
“Having been w. Southern for 30 plus years now it is not normal for me to leave a comment online. But in this instance it is warranted. I had a pressing personal business matter that needed a professional to handle. Your branch Mgr. Ms. Amy Cook took time to ensure that my problem was resolved having the skills necessary to address this matter. She showed a level of understanding that made me feel valued and appreciated. Refreshing! A polished touch. Kudos Ms. Cook”
“GREAT CUSTOMER SERVICE GREAT SMILES ?
JUST ACROSS THE STREET FROM BARTLETT SMALL ENGINES IN BARTLETT TENNESSEE
CAN'T WALK THERE FROM ARLINGTON 38002 BUT WE HAVE A SMALL BRANCH HERE THAT I CAN WALK TO”
“They have been good to me so far. I had called one day to change my loan date an the guy said he changed it but he really didn't I was charged a $25.00 late fee an I called back an talked with the same guy , I had to let him know that I talked with him other than that every thing has been good”
“Great service, Great bank tellers, I'm not that good with names but the shorter African American male was extremely professional.. if I could recommend a humble gesture could yall please update the email receipt whenever u make a cash deposit at the ATM”
“I am very thankful for Anaiz and her amazing customer service. In all the years I’ve been a customer she is the first to have ever helped me understand the interest rates for my savings account.”
“I have been banking here through all of the changes…from NBC to SunTrust to Truist.
(That’s decades!) Each has had their ups and downs. I am pleased to say that I have stayed with Truist and this branch. They truly take care of their customers.”
“Feed back on my experience; I own a small business in town locally. We have three bicycle shops in the surrounding Memphis area. I pulled into the drive through at 4:01 on Tuesday October 25th today ….lanes were closed because they close at 4pm (I get that) I pulled a into a parking spot and ran to the front locked door where I had no less than 4 employees stared at me. I pleaded that I just had a one deposit through the locked doors. And a additional employee peered out and motioned “we are closed”. I shook my head so they could see my disappointment. I understand open and close times( but 4:02?!?). My small business has done business with you(And prior to 1st TN) for nearly 35 years. If I did what your 4 plus employees did to me at 4:02, I would no longer be in business. Do realize how much you gain in customer satisfaction for an extra five minutes. An extra five minutes of those employees day would go so much farther and I would have greatly appreciated that. Instead I have a really bad taste in my about this location. Not the way you keep customers. -signed All is well as long as it is not one minute past closing.”
“Joe Perdue at this location is one of the most professional men I have ever encountered. He has gone above and beyond to help us throughout our loan process. Often times these days people don't do more than the minimum for their job and expect you to pick up the rest. Not Joe. He made phonecalls and met us wherever we were in order to help streamline our process. 5 stars are not enough.”
“This is my absolutely FAVORITE location to go to! They know me & they are always SO friendly & we carry on conversations as if we've known each other for years. I've been banking with BancorpSouth for about two years now. I've been to several locations but they are no where near as good & friendly as these people!! Thanks to all of you for going above & beyond! Y'all have a customer forever!”
“Shout out to Ms. Taylor Pettigrew at BoA Bartlett. I had to old school deposit a check because my phone OS is too old to support the app. Ms. Taylor was so pleasant to talk to and gave me so much helpful information about home equity and CDs. Good customer service is so rare and I wanted to thank her so much for brightening my day.”
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“At first I hated coming to this bank because the one teller just was not very welcoming. I have to remember everyone’s name, because they are great!!! But the one gentleman started helping me more when I would come in and then a couple other ladies and when I say they are so nice and helpful!!! it’s just really nice to get great service I guess that was just one bad experience and sometimes you just gotta give things a Second chance”