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“Hey came in to pick up to my phone and met with lyric super awesome employee, I love how they communicate through the whole process been here twice and Dan the engineer who fixed my phone thank you so much you saved me again lol 10/10 recommend to anyone who needs their phone repaired.”
9AM - 8PM
4414 TN-58, Chattanooga
Mobile Phones
“I was concerned when I learned that cellular services now manages some Verizon stores. I didn't need to be as Luke provided outstanding service. (Far better than I was receiving.) He is not only extremely knowledgeable and professional but also very patient as I upgraded my phone. Would give him more than 5 stars!”
“I had excellent service and support, upgrading my iPhone 15 that started misbehaving. Micah was thoughtful with his comments, recommendations and tips to help me get the best performance out of my new phone.”
“I had the pleasure of working with James today and this was the most amazing experience I have ever had getting a new phone he went above and beyond and I’m completely happy with my phone and service thanks again James”
“They sold me a excellent MacBook I’m very happy with my purchase Arnold really went out of his way to help me transfer all my information and gave me a great price.”
“I went to Boost Mobile on Main Street Miss Christy that was the best help I ever had since I've been in this no been having service with Boost Mobile she was great she was on time she got me what I needed and I can't say no more”
“The entire process was smooth, straightforward, and the staff was very helpful. The phone I got has been working absolutely perfectly—it's fast, reliable, and exactly what I needed. Highly recommend this spot for anyone looking for a great device and great service!”
8AM - 9:30PM
5312 Ringgold Rd, Chattanooga
Mobile Phones
“I needed to ship some documents to Argentina in a timely manner and everyone in the shop was super nice and got me taken care of. I never got his name but the man that works the DHL office inside was very professional and thorough with arranging the shipment. They have a large variety of latin foods and merchandise inside as well. Wonderful people to do business with!”
“I just wanted to say Jeff is an amazing salesman/employee! He helped me save money on my internet bill by switching to the AT&T Wi-Fi and I’m very happy with it! I never would have known that service was offered if not for Jeff. I’m very appreciative of his help!”
9AM - 8PM
5250-D Brainerd Rd, Chattanooga
Mobile Phones
“So happy with Tracy and her boss David. Dashia helped too! It’s been a long time since I’ve walked into a business and see all the employees work together. It makes you want to come back. I’m definitely letting my friends know! Thank you!!I’m so great full for the service we got! Thank you!!”
“Tmobile Signal Mountain Store- Manager Frank Flores suggested a tablet for my granddaughter, a galaxy 6 watch for me, and some useful trackers that have come in handy- outstanding staff and extremely knowledgeable about the products they sell and promote and stand behind
Thank you Tmobile”
“The sales associate, I forget his name. He was a really sweet guy was really there to help my mother who doesn’t know anything about technology, but he helped her and got her going and I appreciate it so much.”
“Angel was amazing! What really stood out was how well she multitasked—she assisted multiple customers, answered questions, and kept everything running smoothly without ever seeming stressed. That kind of professionalism and positive energy is rare, and it made my visit such a pleasant one. She knows her stuff and is super patient! Excellent customer service!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
“I love this AT&T location. I've visited many times and I am always helped immediately upon entering, my problem is always resolved before leaving, and employees are always knowledgeable and helpful. One of the best consistent customer service experiences I've had with any business.”
9:30AM - 7:30PM
3416 Rossville Blvd Ste 6, Chattanooga
Mobile Phones
“I just visited store 3416 on Rossville boulevard Chattanooga Tennessee their customer service was very awesome the gentleman behind the counter fix my problem in less than 2 minutes. So I write them a 10”
“This location had a very good cellphone case, after Walmart, Boost, and Verizon did not carry one for my model. The price was also surprising low. It made my day! Glad to find one locally, instead of buying online.”
“I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.”
“Big thank you to Sophia for solving the problem that hours on the phone with 4 different T-Mobile representatives could not! She was so helpful and fixed me up in minutes. Huge relief! :)”
“Kizzie was the sales rep for me and my husband we got two brand new phones she said suggested a great phone for us put us on a great plan to where we say $5 if we go through auto pay great sales lady lots of knowledge knew everything about every phone every question great experience I do recommend anyone looking for a new phone or to switch service to definitely go talk to her and go check her out she's got a great big personality.”
“The manager at this store Ahmad did a fantastic job of making my most recent experience the best. He stays on top of the inventory so you won't waste a trip & made sure i got fair trade in value for older games. He's the man!”
11AM - 7PM
501 Signal Mountain Rd, Chattanooga
Mobile Phones
“I was glad to find that they were still open during the shutdown. Not only were they open they still had all the things that I needed. The only thing I had to adjust was the lack of honey available but then I got to branch out and try honey that was from orange blossoms (turns out it's delicious). I was also able to find my favorite coffee Gevalia on sale (: Way to go Walmart you did a great job!!!”
10AM - 8PM
1919 Gunbarrel Rd #103, Chattanooga
Mobile Phones
“The people who work there are terrific. Note that there can be incredibly long wait times but the staff are delightful and extraordinary.
Bria was most helpful and Chelsea is a ray of sunshine! Incredibly helpful and thoughtful. I recommend this store for them alone.”
“Quesha is so amazing! She makes what used to be a chore fun. She always gives grade A+ service. She’s so patient and understanding, and I am horrible with electronics and she’s so supportive and informative. I will never go anywhere else this is my home store! I love her! And Cee Cee is a sweetie pie!”
9:30AM - 7:30PM
5210 Brainerd Rd Ste E, Chattanooga
Mobile Phones
“First off the fact that I can’t give this “young Extraordinary customer service top-flight MetroPCS employee “ a TEN STAR REVIEW- that’s the second thing wrong here AND THE FIRST IS THAT Cristina is NOT THE REGIONAL MANAGER AND OR THE CUSTOMER TRAINING PERSONNEL!! She was EXTREMELY HELPFUL AND ABOVE AND BEYOND WITH THE HELP SHE GAVE MY WIFE !!! I don’t think I’ve had a better experience in retail history.! I was coming in to drop the service and switch to Verizon- but ONLY BECAUSE OF HER AND THIS VISIT - Metro has me FOR LIFE !!!!!”
“Miguel was absolutely amazing!! Such a polite, kind, & put together young man. Great at sales & great customer service! He helped me immediately, explained various options, suggested the best option, and explained why, and communicated thoroughly, the actions I would need to take the following month. Another customer walked in, about half way through our process, Miguel greeted him & asked him for time to complete our transaction. He showed me the screen protector I asked for and put it on the phone for me. He offered to set the iCloud up with me, but since my son already had an iCloud, I decided to wait. I asked if he could assist me with parental controls, & was willing to help me do that. I asked how long would it take, he told me 15 mins, and I told him “no since you have someone else waiting…” Miguel said, “ma’am I don’t mind at all, you are the customer, so I’ll do whatever I need to assist you until we’re done.” He was a complete delight! Cricket should definitely keep him around, and watch him grow within the company!! Thank you Miguel!! (Chattanooga - Lee Hwy Store)”
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“Friendly, kind, and experienced. They helped fix my issue for an extremely reasonable price. Will definitely be coming back if I need more help with a device repair.”