New Balance Chattanooga is a shoe store that provides a pleasant and helpful shopping experience for its customers. The staff, such as Riley, Hal, and the polite and professional sales associates, are knowledgeable and dedicated to assisting customers in finding the right shoes to meet their needs. Whether it's finding the perfect fit for someone with specific requirements, like a customer with autism, or simply helping to identify the right type of shoes for everyday wear and gym use, the staff at New Balance Chattanooga go above and beyond to ensure customer satisfaction. They offer a wide selection of New Balance and Brooks shoes, and are willing to accommodate customers' preferences as much as possible. Customers consistently praise the store's atmosphere, with one reviewer describing it as not being rushed and another highlighting the helpful and friendly greetings upon entry. The in-store shoe sizing tools also help to ensure proper fit, which is especially important for customers with hard-to-fit feet. Overall, New Balance Chattanooga is a highly recommended shoe store, with customers highlighting the excellent customer service, knowledgeable staff, and comfortable, well-fitting shoes as the key reasons for their positive experiences.
I really love my new balance shoes that I got from the store in Chattanooga Tennessee I give them all 5 stars my shoes are very comfortable and the lady was very nice and I love the atmosphere I wasn't being rushed and she helped me out with my shoes
September 2025
Store was beautiful and kept well. Shoutout to Macie for her help and being so kind.
August 2025
Great place for back to school shoes. Plus, they give a military discount